Robustness analysis of hypotheses testing
| Pathway | Transparency level | Scenario | Effect | BootSE | 95% CI (Lower) | 95% CI (Upper) | Outcome |
|---|---|---|---|---|---|---|---|
| Panel A: Indirect effects of Anthropomorphism on purchase intention through social presence | |||||||
| Anthropomorphism → SP → PI | transp = 2.0 | Poster | 0.4706 | 0.1208 | 0.2429 | 0.7209 | H2: Supported |
| Chatbot | 0.5610 | 0.1390 | 0.2955 | 0.8414 | H2: Supported | ||
| transp = 4.5 | Poster | 0.3745 | 0.0948 | 0.1941 | 0.5676 | H2: Supported | |
| Chatbot | 0.4650 | 0.1179 | 0.2401 | 0.7030 | H2: Supported | ||
| transp = 6.02 | Poster | 0.3161 | 0.0879 | 0.1545 | 0.4982 | H2: Supported | |
| Chatbot | 0.4066 | 0.1129 | 0.1977 | 0.6397 | H2: Supported | ||
| Pathway | Transparency level | Scenario | Effect | BootSE | 95% CI (Lower) | 95% CI (Upper) | Outcome |
|---|---|---|---|---|---|---|---|
| Anthropomorphism → SP → PI | transp = 2.0 | Poster | 0.4706 | 0.1208 | 0.2429 | 0.7209 | |
| Chatbot | 0.5610 | 0.1390 | 0.2955 | 0.8414 | |||
| transp = 4.5 | Poster | 0.3745 | 0.0948 | 0.1941 | 0.5676 | ||
| Chatbot | 0.4650 | 0.1179 | 0.2401 | 0.7030 | |||
| transp = 6.02 | Poster | 0.3161 | 0.0879 | 0.1545 | 0.4982 | ||
| Chatbot | 0.4066 | 0.1129 | 0.1977 | 0.6397 | |||
| Panel B: Moderation of transparency on Anthropomorphism → SP | ||||||
| Pathway | Transparency level | Scenario | Effect | SE | p-value | Outcome |
| Anthropomorphism → SP | transp = 2.0 | Poster | 1,958 | 0.2330 | <0.001 | H3a: Supported |
| Chatbot | 2,335 | 0.2120 | <0.001 | H3a: Supported | ||
| transp = 4.5 | Poster | 1,559 | 0.2156 | <0.001 | H3a: Supported | |
| Chatbot | 1,935 | 0.2361 | <0.001 | H3a: Supported | ||
| transp = 6.02 | Poster | 1,316 | 0.2156 | <0.001 | H3a: Supported | |
| Chatbot | 1,692 | 0.2361 | <0.001 | H3a: Supported | ||
| Pathway | Transparency level | Scenario | Effect | SE | Outcome | |
| Anthropomorphism → SP | transp = 2.0 | Poster | 1,958 | 0.2330 | <0.001 | |
| Chatbot | 2,335 | 0.2120 | <0.001 | |||
| transp = 4.5 | Poster | 1,559 | 0.2156 | <0.001 | ||
| Chatbot | 1,935 | 0.2361 | <0.001 | |||
| transp = 6.02 | Poster | 1,316 | 0.2156 | <0.001 | ||
| Chatbot | 1,692 | 0.2361 | <0.001 | |||
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