Table 2.

Job advertisements’ references to general-level skills

SkillNo. of job advertisements
Interaction and co-operation skills128
IT skills105
Customer service skills62
Skills in development of work methods43
Communication skills40
Teamwork skills38
Organisational skills33
Ability to learn33
Problem-solving skills19
Ability to see the big picture17
Project skills11
Solution-focusedness11
Tolerance for routine work8
Management skills6
Ability to prioritise6
Education skills6
Ability to work in a fast-paced environment6
Ability to work well with stake holders6
Other skills22
Source: Authors’ own work

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