Table 5

Measurement model assessment and descriptive analysis results

VariablesMeanSDVIFOlsαrho_aCRAVE
Timeliness
TIM14.2410.8171.6200.7750.8340.8400.8890.668
TIM24.4140.8071.7280.812
TIM34.3410.7961.8680.793
TIM44.2760.7672.4720.886
Availability
AVA14.2310.9101.8220.7830.8400.8460.8860.609
AVA24.2931.0162.0220.829
AVA34.2240.9081.6640.755
AVA44.2140.9311.6110.758
AVA54.2900.8801.8330.775
Condition
CON14.6140.8741.4120.7900.7390.7440.8520.658
CON24.6900.8841.4460.782
CON34.7070.7811.6810.859
Return
RET14.9280.8222.5440.8590.8790.8810.9170.734
RET24.7410.8522.3390.860
RET34.5930.8802.0190.840
RET44.7310.8132.3800.867
Attitude
ATT14.3830.9201.4730.8240.7040.7090.8340.627
ATT24.2790.9491.4570.776
ATT34.5720.9281.2680.775
Repurchase intention
RI14.6170.7411.6320.8350.7800.7800.8720.694
RI24.5830.7901.5980.829
RI34.6760.7931.6140.835

Source(s): Authors’ own creation

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