Table 7 Hypotheses testing and paths...

Table 7

Hypotheses testing and paths analysis result

Paths		β	f²	t-value	p-value	95% CIs (bias corrected)	Result
Direct effect
	Timeliness → Repurchasing intention	0.290	0.203	7.402	0.000	[0.207; 0.363]	Significant
	Availability → Repurchasing intention	0.224	0.110	5.734	0.000	[0.149; 0.303]	Significant
	Condition → Repurchasing intention	0.210	0.082	4.043	0.000	[0.108; 0.316]	Significant
	Return → Repurchasing intention	0.280	0.170	6.371	0.000	[0.193; 0.364]	Significant
H2	Attitude → Repurchasing intention	0.201	0.095	5.383	0.000	[0.129; 0.275]	Significant
	Timeliness → Attitude	0.043		0.663	0.507	[−0.084; 0.169]	Non-significant
	Availability → Attitude	0.140		2.346	0.000	[0.016; 0.253]	Significant
	Condition → Attitude	0.184		2.635	0.008	[0.044; 0.316]	Significant
	Return → Attitude	0.172		2.341	0.019	[0.022; 0.306]	Significant
Total effect
H1a	Timeliness → Repurchasing intention	0.299		7.409	0.000	[0.216; 0.374]	Significant
H1b	Availability → Repurchasing intention	0.252		6.240	0.000	[0.174; 0.328]	Significant
H1c	Condition → Repurchasing intention	0.247		4.400	0.000	[0.136; 0.360]	Significant
H1d	Return → Repurchasing intention	0.314		6.763	0.000	[0.222; 0.403]	Significant
Indirect effect
H3a	Timeliness → Attitude → Repurchasing intention	0.009		0.660	0.510	[−0.017; 0.036]	No mediation
H3b	Availability → Attitude → Repurchasing intention	0.028		2.307	0.021	[0.006; 0.055]	Partial mediation
H3c	Condition → Attitude → Repurchasing intention	0.037		2.301	0.021	[0.009; 0.073]	Partial mediation
H3d	Return → Attitude → Repurchasing intention	0.035		2.209	0.027	[0.007; 0.067]	Partial mediation

Paths		β	f²	t-value	p-value	95% CIs (bias corrected)	Result
Direct effect
	Timeliness → Repurchasing intention	0.290	0.203	7.402	0.000	[0.207; 0.363]	Significant
	Availability → Repurchasing intention	0.224	0.110	5.734	0.000	[0.149; 0.303]	Significant
	Condition → Repurchasing intention	0.210	0.082	4.043	0.000	[0.108; 0.316]	Significant
	Return → Repurchasing intention	0.280	0.170	6.371	0.000	[0.193; 0.364]	Significant
H2	Attitude → Repurchasing intention	0.201	0.095	5.383	0.000	[0.129; 0.275]	Significant
	Timeliness → Attitude	0.043		0.663	0.507	[−0.084; 0.169]	Non-significant
	Availability → Attitude	0.140		2.346	0.000	[0.016; 0.253]	Significant
	Condition → Attitude	0.184		2.635	0.008	[0.044; 0.316]	Significant
	Return → Attitude	0.172		2.341	0.019	[0.022; 0.306]	Significant
Total effect
H1a	Timeliness → Repurchasing intention	0.299		7.409	0.000	[0.216; 0.374]	Significant
H1b	Availability → Repurchasing intention	0.252		6.240	0.000	[0.174; 0.328]	Significant
H1c	Condition → Repurchasing intention	0.247		4.400	0.000	[0.136; 0.360]	Significant
H1d	Return → Repurchasing intention	0.314		6.763	0.000	[0.222; 0.403]	Significant
Indirect effect
H3a	Timeliness → Attitude → Repurchasing intention	0.009		0.660	0.510	[−0.017; 0.036]	No mediation
H3b	Availability → Attitude → Repurchasing intention	0.028		2.307	0.021	[0.006; 0.055]	Partial mediation
H3c	Condition → Attitude → Repurchasing intention	0.037		2.301	0.021	[0.009; 0.073]	Partial mediation
H3d	Return → Attitude → Repurchasing intention	0.035		2.209	0.027	[0.007; 0.067]	Partial mediation

Note(s): f² – effect size; β – standardized estimate

Source(s): Authors’ own creation

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