Table 2

Information technologies impact on SC uncertainty

  • IT

IT plays a crucial role in enhancing supply chain uncertainty management according to the literature. By providing real-time data sharing, better visibility, and efficient collaboration, IT enables organisations to respond swiftly to unforeseen events. It also aids in accurate inventory tracking and demand forecasting, ultimately reducing uncertainty in supply chain operationsVerdouw et al. (2016), Pereira et al. (2017) 
  • ICT

ICT provides real-time data sharing and communication capabilities that enable supply chain stakeholders to respond promptly to unforeseen events and fluctuations in demand. Through advanced tracking and monitoring systems, ICT enhances supply chain visibility, allowing for better tracking of inventory levels, order status, and transportation. Moreover, ICT facilitates effective collaboration among supply chain partners, enabling the quick exchange of information and coordination in response to uncertaintiesChen et al. (2019), Mirkovski et al. (2016) 
  • Information sharing

Information sharing has been recognised in the literature as a vital mechanism for addressing supply chain uncertainty. Through effective information sharing among supply chain partners, organisations can improve their visibility into demand patterns, inventory levels, and potential disruptions. This heightened transparency enables quicker decision-making and more agile responses to uncertainties, leading to enhanced supply chain performance and resilience in an uncertain environmentButt (2021), Wang et al. (2020), Hu (2022) 

Source(s): Authors' own creation

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