Information technologies impact on SC resilience
| Al enhances supply chain resilience by collecting and analysing data from diverse sources, creating predictive models, automating tasks, and collaborating with other technologies like lot and blockchain. This enables better disruption response, cost reduction, and increased customer satisfaction. Companies using Al for supply chain resilience are more likely to meet revenue goals and boost customer satisfaction. In summary, Al empowers companies to understand their supply chain, detect disruptions, and implement mitigation strategies effectively | Naz et al. (2021), Zamani et al. (2023), Belhadi et al. (2022), Modgil et al. (2022) |
| By giving insights into historical data, real-time data, and predictive data, big data can help to support and improve supply chain resilience. This data can be utilised to detect future disturbances, assess their impact, and devise mitigation techniques. Big data can also be used to track supply chain partner performance, identify areas for improvement, and make smarter decisions. This data- driven strategy allows for the early detection of possible disruptions, forecasting of supply and demand changes, and optimal risk-mitigation decision-making | Bag et al. (2021), Sheng et al. (2021), Talwar et al. (2021) |
| Blockchain technology strengthens supply chain resilience by providing a transparent, traceable, and decentralised ledger accessible to all stakeholders. This transparency builds trust and cooperation, like open communication among friends. Its decentralised nature prevents single points of failure, acting as a safety net during unexpected challenges. Blockchain also streamlines processes, enhancing efficiency and collaboration, crucial for navigating disruptions. Moreover, its reliable record- keeping opens doors to financing, providing support during tough times. These qualities have proven invaluable during global upheavals like the COVID-19 pandemic, where blockchain has emerged as a dependable ally in mitigating supply chain risks | Agrawal et al. (2023), Singh et al. (2023), Haji (2023) |
| IoT can be used to improve supply chain resilience by providing real-time visibility into the status of goods and materials, enabling companies to identify and mitigate potential risks. IoT sensors can be used to track the location, condition, and temperature of goods, and this data can be used to create predictive models that can help companies to anticipate and respond to disruptions. IoT can also be used to automate certain supply chain processes, which can help to reduce costs and improve efficiency | Attaran (2020), Alotaibi (2019) |
ΑΙ | Al enhances supply chain resilience by collecting and analysing data from diverse sources, creating predictive models, automating tasks, and collaborating with other technologies like lot and blockchain. This enables better disruption response, cost reduction, and increased customer satisfaction. Companies using Al for supply chain resilience are more likely to meet revenue goals and boost customer satisfaction. In summary, Al empowers companies to understand their supply chain, detect disruptions, and implement mitigation strategies effectively | |
Big data | By giving insights into historical data, real-time data, and predictive data, big data can help to support and improve supply chain resilience. This data can be utilised to detect future disturbances, assess their impact, and devise mitigation techniques. Big data can also be used to track supply chain partner performance, identify areas for improvement, and make smarter decisions. This data- driven strategy allows for the early detection of possible disruptions, forecasting of supply and demand changes, and optimal risk-mitigation decision-making | |
Blockchain | Blockchain technology strengthens supply chain resilience by providing a transparent, traceable, and decentralised ledger accessible to all stakeholders. This transparency builds trust and cooperation, like open communication among friends. Its decentralised nature prevents single points of failure, acting as a safety net during unexpected challenges. Blockchain also streamlines processes, enhancing efficiency and collaboration, crucial for navigating disruptions. Moreover, its reliable record- keeping opens doors to financing, providing support during tough times. These qualities have proven invaluable during global upheavals like the COVID-19 pandemic, where blockchain has emerged as a dependable ally in mitigating supply chain risks | |
IoT | IoT can be used to improve supply chain resilience by providing real-time visibility into the status of goods and materials, enabling companies to identify and mitigate potential risks. IoT sensors can be used to track the location, condition, and temperature of goods, and this data can be used to create predictive models that can help companies to anticipate and respond to disruptions. IoT can also be used to automate certain supply chain processes, which can help to reduce costs and improve efficiency |
Source(s): Authors' own creation