| List of Figures and Tables | ix |
| About the Editors | xiii |
| About the Contributors | xv |
| Foreword: By Richard Freeman | xix |
| Acknowledgements | xxi |
| Introduction | |
| From Informality and Formality to In|formality: Troubling Absolutism in Policymaking | |
| Joanna Mason, E. Lianne Visser, Lindsey Garner-Knapp and Tamara Mulherin | 3 |
| Setting the Stage of Informality | |
| Chapter 1 ‘Knowing’ the System: Public Administration and Informality during COVID-19 | |
| Claire Bynner | 23 |
| Chapter 2 The Informal Work of Policy Maintenance: Making Space for Local Knowledge in Indian Rural Electricity Governance | |
| Meera Sudhakar | 39 |
| Informal Practices and Ethnomethodology | |
| Chapter 3 Mastering Informality in Diplomacy | |
| Kristin Anabel Eggeling and Larissa Versloot | 53 |
| Chapter 4 Bureaucratic Hustling and Knowledge Shuffling – Informality within Swiss Public Administration | |
| Lisa Marie Borrelli | 67 |
| Chapter 5 Catching Up with Catching Up: Collaborative Policy Work, In|formality and Connective Talk | |
| E. Lianne Visser | 81 |
| Methods to Study Informality | |
| Chapter 6 Visualising Informal Repair: Exploring Photographic ‘Routines’ in Ethnographic Methodology | |
| Neha Mungekar | 97 |
| Chapter 7 Traceless Transitions: Studying the Role of Drawings and Gestures in Construction Project Meetings | |
| Evelijn Martinius | 113 |
| Chapter 8 Vehicles of In|formality – The Role of the Car as a Mobile Space of Policy and Relational Work | |
| Tamara Mulherin | 127 |
| Concluding Thoughts | |
| Chapter 9 Tracing Threads of In/Visibilities: The Knotty Mattering of Policymaking | |
| Lindsey Garner-Knapp and Joanna Mason | 147 |
| Chapter 10 Dénouement: Why the How Comes to Matter | |
| Tamara Mulherin and Lindsey Garner-Knapp | 163 |
| Afterword | |
| Afterword: Reflecting on In|formality | |
| Peregrine Schwartz-Shea and Dvora Yanow | 177 |
| Index | 193 |
| List of Figures and Tables | |
| About the Editors | |
| About the Contributors | |
| Foreword: By Richard Freeman | |
| Acknowledgements | |
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