List of Figures and Tablesix
About the Editorsxiii
About the Contributorsxv
Foreword: By Richard Freemanxix
Acknowledgementsxxi
Introduction
From Informality and Formality to In|formality: Troubling Absolutism in Policymaking 
Joanna Mason, E. Lianne Visser, Lindsey Garner-Knapp and Tamara Mulherin3
Setting the Stage of Informality
Chapter 1 ‘Knowing’ the System: Public Administration and Informality during COVID-19 
Claire Bynner23
Chapter 2 The Informal Work of Policy Maintenance: Making Space for Local Knowledge in Indian Rural Electricity Governance 
Meera Sudhakar39
Informal Practices and Ethnomethodology
Chapter 3 Mastering Informality in Diplomacy 
Kristin Anabel Eggeling and Larissa Versloot53
Chapter 4 Bureaucratic Hustling and Knowledge Shuffling – Informality within Swiss Public Administration 
Lisa Marie Borrelli67
Chapter 5 Catching Up with Catching Up: Collaborative Policy Work, In|formality and Connective Talk 
E. Lianne Visser81
Methods to Study Informality
Chapter 6 Visualising Informal Repair: Exploring Photographic ‘Routines’ in Ethnographic Methodology 
Neha Mungekar97
Chapter 7 Traceless Transitions: Studying the Role of Drawings and Gestures in Construction Project Meetings 
Evelijn Martinius113
Chapter 8 Vehicles of In|formality – The Role of the Car as a Mobile Space of Policy and Relational Work 
Tamara Mulherin127
Concluding Thoughts
Chapter 9 Tracing Threads of In/Visibilities: The Knotty Mattering of Policymaking 
Lindsey Garner-Knapp and Joanna Mason147
Chapter 10 Dénouement: Why the How Comes to Matter 
Tamara Mulherin and Lindsey Garner-Knapp163
Afterword
Afterword: Reflecting on In|formality 
Peregrine Schwartz-Shea and Dvora Yanow177
Index193

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