Factor No. (Variance Explained) Factor... | Emerald Publishing

Factor No. (Variance Explained)	Factor Title	Variable Included	Factor Loading	Cronbach's α
F1 (35.64)	User Interface	Information availability	0.708	0.849
		Active admin supervision	0.785
		user friendly	0.692
		Facilitating activities	0.606
		Customized and IT features	0.763
		Advanced IT features	0.520
F2 (8.69)	IT Infrastructure	Authenticated profiles	0.545	0.796
		e-commerce services	0.657
		Content and Dedicated Collaboration	0.744
		Storing and Sharing information	0.708
		System facilitator	0.644
F3 (6.61)	Service Offering	Consult and information sharing	0.735	0.762
		Gain knowledge	0.802
		Healthcare offering	0.475
		Additional service	0.490
F4 (6.31)	Information Credibility	Robust policy	0.643	0.657
		Information credibility	0.756
		Secured and Transparent	0.627

Factor No. (Variance Explained)	Factor Title	Variable Included	Factor Loading	Cronbach'sα
F1 (35.64)	User Interface	Information availability	0.708	0.849
		Active admin supervision	0.785
		user friendly	0.692
		Facilitating activities	0.606
		Customized and IT features	0.763
		Advanced IT features	0.520
F2 (8.69)	ITInfrastructure	Authenticated profiles	0.545	0.796
		e-commerce services	0.657
		Content and Dedicated Collaboration	0.744
		Storing and Sharing information	0.708
		System facilitator	0.644
F3 (6.61)	Service Offering	Consult and information sharing	0.735	0.762
		Gain knowledge	0.802
		Healthcare offering	0.475
		Additional service	0.490
F4 (6.31)	Information Credibility	Robust policy	0.643	0.657
		Information credibility	0.756
		Secured and Transparent	0.627

Note: Extraction Method: Principal Component Analysis.

Rotation Method: Varimax with Kaiser Normalization.

Rotation converged in 7 iterations.