Overview of the potential characteristics of relational quality
| Characteristic | Frequency | Characteristic | Frequency |
|---|---|---|---|
| Trust | 85 | Relational governance | 2 |
| Communication | 37 | Relational management | 2 |
| Commitment | 36 | Culture | 2 |
| Openness | 14 | Care | 2 |
| Reciprocity | 11 | Social ties | 2 |
| Respect | 9 | Partnership spirit | 2 |
| Information sharing | 9 | Joint problem solving | 2 |
| Shared norms and values | 9 | Social infrastructure | 1 |
| Shared goals | 8 | Passion | 1 |
| Willingness | 7 | Sense of belonging | 1 |
| Confidence | 7 | Solidarity | 1 |
| Social capital | 7 | Clear roles | 1 |
| Reputation | 4 | Organizational structure | 1 |
| Reliability | 4 | Proximity | 1 |
| Fairness | 3 | Equality | 1 |
| Flexibility | 3 | Joint image building | 1 |
| Conflict management | 3 | Relational coordination | 1 |
| Collaboration | 3 | Relational skills | 1 |
| Characteristic | Frequency | Characteristic | Frequency |
|---|---|---|---|
| Trust | 85 | Relational governance | 2 |
| Communication | 37 | Relational management | 2 |
| Commitment | 36 | Culture | 2 |
| Openness | 14 | Care | 2 |
| Reciprocity | 11 | Social ties | 2 |
| Respect | 9 | Partnership spirit | 2 |
| Information sharing | 9 | Joint problem solving | 2 |
| Shared norms and values | 9 | Social infrastructure | 1 |
| Shared goals | 8 | Passion | 1 |
| Willingness | 7 | Sense of belonging | 1 |
| Confidence | 7 | Solidarity | 1 |
| Social capital | 7 | Clear roles | 1 |
| Reputation | 4 | Organizational structure | 1 |
| Reliability | 4 | Proximity | 1 |
| Fairness | 3 | Equality | 1 |
| Flexibility | 3 | Joint image building | 1 |
| Conflict management | 3 | Relational coordination | 1 |
| Collaboration | 3 | Relational skills | 1 |
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