Table 7

Mediation of customer experience on innovation and repurchase intentions

Exogenous variables (x)Path coefficient “aPath coefficient “bPath coefficient “cIndirect effect (a*b)SD(ai*bi)tMediation typeProportion of mediation
Online innovation0.572**0.526**0.200*0.3010.0595.110Partial0.601

Note(s): **t-values are significant at p < 0.01; *t-value is significant at 0.05

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