Demographic profile (N = 155)
| n | % | n | % | ||
|---|---|---|---|---|---|
| Gender | Type of hotel | ||||
| Male | 59 | 38.2 | Limited service | 17 | 11.0 |
| Female | 93 | 60.0 | Midscale | 58 | 37.4 |
| Refused to reveal | 3 | 1.9 | Luxury | 41 | 26.5 |
| Ethnicity | Refused to reveal | 13 | 8.3 | ||
| White | 62 | 40.0 | Number of hotel rooms | ||
| Black or African American | 71 | 45.8 | Less than 250 | 52 | 46.8 |
| Hispanic | 11 | 7.1 | 250 to 499 | 21 | 19.0 |
| Other | 5 | 3.2 | 500 to 999 | 4 | 3.6 |
| Refused to reveal | 6 | 3.8 | 1,000 to 1,499 | 15 | 13.5 |
| Education | 1,500 and above | 19 | 17.1 | ||
| Some high school | 8 | 5.2 | Age | ||
| Completed high school | 22 | 14.2 | 18–24 | 25 | 16.1 |
| Some college | 53 | 34.2 | 25–34 | 57 | 36.8 |
| College degree | 53 | 34.2 | 35–54 | 58 | 37.4 |
| Graduate degree | 13 | 8.4 | 55 and over | 11 | 7.1 |
| Refused to reveal | 6 | 3.8 | Refused to reveal | 4 | 2.6 |
| Tenure with current position | |||||
| Functional area | Less than 1 year | 69 | 44.5 | ||
| Front office | 32 | 19.5 | 1 to less than 2 years | 24 | 15.5 |
| Housekeeping | 29 | 21.5 | 2 to less than 5 years | 34 | 21.9 |
| Food and beverage | 33 | 22.1 | 5 to less than 10 years | 15 | 9.7 |
| HR | 10 | 6.7 | Over 10 years | 10 | 6.5 |
| Other (finance, accounting, marketing and sales, engineering, etc.) | 45 | 30.2 | Refused to reveal | 3 | 1.9 |
| % | % | ||||
|---|---|---|---|---|---|
| Male | 59 | 38.2 | Limited service | 17 | 11.0 |
| Female | 93 | 60.0 | Midscale | 58 | 37.4 |
| Refused to reveal | 3 | 1.9 | Luxury | 41 | 26.5 |
| Refused to reveal | 13 | 8.3 | |||
| White | 62 | 40.0 | |||
| Black or African American | 71 | 45.8 | Less than 250 | 52 | 46.8 |
| Hispanic | 11 | 7.1 | 250 to 499 | 21 | 19.0 |
| Other | 5 | 3.2 | 500 to 999 | 4 | 3.6 |
| Refused to reveal | 6 | 3.8 | 1,000 to 1,499 | 15 | 13.5 |
| 1,500 and above | 19 | 17.1 | |||
| Some high school | 8 | 5.2 | |||
| Completed high school | 22 | 14.2 | 18–24 | 25 | 16.1 |
| Some college | 53 | 34.2 | 25–34 | 57 | 36.8 |
| College degree | 53 | 34.2 | 35–54 | 58 | 37.4 |
| Graduate degree | 13 | 8.4 | 55 and over | 11 | 7.1 |
| Refused to reveal | 6 | 3.8 | Refused to reveal | 4 | 2.6 |
| Less than 1 year | 69 | 44.5 | |||
| Front office | 32 | 19.5 | 1 to less than 2 years | 24 | 15.5 |
| Housekeeping | 29 | 21.5 | 2 to less than 5 years | 34 | 21.9 |
| Food and beverage | 33 | 22.1 | 5 to less than 10 years | 15 | 9.7 |
| HR | 10 | 6.7 | Over 10 years | 10 | 6.5 |
| Other (finance, accounting, marketing and sales, engineering, etc.) | 45 | 30.2 | Refused to reveal | 3 | 1.9 |
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