Table I

Use of LA which improved student retention

InstitutionMajor outcomesSource
Bowie State UniversityMore student activities and communication were initiated through the systemChacon et al. (2012) 
Edith Cowan UniversityThe student retention rate for those who got support was higher than the university’s average rateAtif et al. (2013) 
Harvard UniversityThe results demonstrate the potential for natural language processing to contribute to predicting student success in MOOCs and other forms of open online learningRobinson et al. (2016) 
New York Institute of TechnologyAn at-risk model of high predictive power was developedSclater et al. (2016) 
Northern Arizona UniversityStudent-instructor interaction was increased and personal interventions were given; and students showed better academic performance, retention and graduation ratesStar and Collette (2010) 
Paul Smith’s CollegeStudents devoting more efforts in their studies resulted in a higher chance of success, and better persistence and graduation ratesMcAleese and Taylor (2012) 
Rio Salado Community CollegeA 40% decrease in drop-out rate was obtained for students who received welcome e-mails compared with those who did notSmith et al. (2012) 
The Open University (UK)A vast majority of students showed continuous engagement
Student retention was at an average to good level
Students demonstrated higher satisfaction
Rienties et al. (2016) 
University of New EnglandThe student attrition dropped from 18 to 12%
Students demonstrated an increase in their sense of belonging to the learner community and learning motivation
Sclater et al. (2016) 

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