Table 1 Protective and corrective... | Emerald Publishing

Table 1

Protective and corrective impression management techniques

Impression management technique	Preventive “Avoid embarrassment”*	Corrective “Compensate for incidents not avoided”**
Defensive techniques	Protect own performance • Dramaturgical loyalty • Dramaturgical discipline • Dramaturgical circumspection: “keeping close to the facts”***
Protective techniques	Protect others' performances • Exercise tact • Ignore embarrassing moments • Accept excuses provided

Source(s): Goffman (1959, *p. 13, **p. 212, ***p. 220)