Collaborative answers
| Public member | 1 | I apologise, but I keep looking at that presentation which was presented to us earlier. Since I was one of the initial patient experience representatives … I have to tell you that the amount of patient involvement and patient experience that has been taken note of, [and] that has been involved in the processes displayed here earlier has been negligible. And all of your fine words that I hear and the intentions I hear, the practice has been deeply lacking |
| NED | 2 | Thank you for your comments. I think we have been trying harder. I will just focus on the last year where we have done a number of workshops … here with my colleagues and the engagement team and that was very successful in terms of looking at our … health pathway. So I think we are trying, and I think that model worked very well. And we are about to have another focus group where those people came along, in June … |
| 3 | … And I take your point about how you engage and sometimes it is very difficult … But if I take the example of the mental health workshop that we have been doing in the community … I think we are on the right track, and replicating that sort of engagement in getting the views of people on the ground would be something that we could work towards | |
| Manager | 4 | I think it is also important to recognise that engagement needs to change over time as we go through different processes … But as we have then moved into the assurance process, we have also had patients on the assurance panels as well as part of the process that we have gone through, so they have been on all of the assurance panels that were presented in the slide … |
| 5 | … I think the reason why you may not have seen as many contract awards is because we are going through a piloting stage in some of these pathways before we then make a final decision about contracts award … So, I think we need to be refining engagement to make sure that it is able to influence in a way that is most useful I think as well | |
| Chair | 6 | I think — keep challenging, but there have also been a number of things that have happened that you may not have been involved with as well … The diabetes meeting was in this room … and I have never seen so many people with interest in diabetes ever in terms of shaping what it would look like going forward. So I think to say that we are never engaged is probably not true. We can always do more. We can always do more but it is not because we are not trying, I think is the answer |
| (Board A, public) | ||
| Public member | 1 | I apologise, but I keep looking at that presentation which was presented to us earlier. Since I was one of the initial patient experience representatives … I have to tell you that the amount of patient involvement and patient experience that has been taken note of, [and] that has been involved in the processes displayed here earlier has been negligible. And all of your fine words that I hear and the intentions I hear, the practice has been deeply lacking |
| NED | 2 | Thank you for your comments. I think we have been trying harder. I will just focus on the last year where we have done a number of workshops … here with my colleagues and the engagement team and that was very successful in terms of looking at our … health pathway. So I think we are trying, and I think that model worked very well. And we are about to have another focus group where those people came along, in June … |
| 3 | … And I take your point about how you engage and sometimes it is very difficult … But if I take the example of the mental health workshop that we have been doing in the community … I think we are on the right track, and replicating that sort of engagement in getting the views of people on the ground would be something that we could work towards | |
| Manager | 4 | I think it is also important to recognise that engagement needs to change over time as we go through different processes … But as we have then moved into the assurance process, we have also had patients on the assurance panels as well as part of the process that we have gone through, so they have been on all of the assurance panels that were presented in the slide … |
| 5 | … I think the reason why you may not have seen as many contract awards is because we are going through a piloting stage in some of these pathways before we then make a final decision about contracts award … So, I think we need to be refining engagement to make sure that it is able to influence in a way that is most useful I think as well | |
| Chair | 6 | I think — keep challenging, but there have also been a number of things that have happened that you may not have been involved with as well … The diabetes meeting was in this room … and I have never seen so many people with interest in diabetes ever in terms of shaping what it would look like going forward. So I think to say that we are never engaged is probably not true. We can always do more. We can always do more but it is not because we are not trying, I think is the answer |
| (Board A, public) | ||
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.