Quotation 4

Exercising tact: protective impression management to protect the manager questioned

NEDOn the basis of what we know at the moment on the finances, the commissioning intentions we talked about earlier – are they deliverable in terms of affordability?
ManagerYes, at the moment we have been able to deliver the commissioning intentions, yes
NEDWhere are we on QIPP [quality improvement programme]?
FDWe are around about £1 m. … So we have made good progress …
 (Board B, public)

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