Quotation 7

Supportive comments before challenge

NEDMy thought is the tone of voice of all this can be quite tricky to get right. I do think that we should recognise that they have put a lot of work in blah, blah, they have made progress, we welcome the fact that they have got as far as they have; the positive stuff, not just beating them up. But I think the message has to be it is still pretty high risk, an awful lot of things need fixing
 (Board B, private)

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