Quotation 12

The chair uses the board agenda to close down debate

Healthwatch representative:1Just one small comment. Maybe there is an element in trying to communicate where the patient experience has driven a change … I think it would be great if we could see presentations where it says our patients said this, and clinicians are interpreting this and delivering this. I think that … there are good examples of work, but if it is not communicated … then you can't see the link, and then you can see also where the gaps are and where more engagement needs to be done
Chair2Okay, good point
 3If there aren't any other questions, any other business [next agenda item]?
 (Board A, public)

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