Quotation 16

Using the notion of challenge to avoid answering a question

NEDWhat I am interested in is how will the patients experience integrated care? If it is across the country within two years, how is a member of the public going to see a difference? What is the plan that is different in their eyes?
ManagerI think that is a very interesting challenge and I think it will be different … in each local system …
 (Board B, public)

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