Internal communication index measurement
| Variable | Item/Question | Loading |
|---|---|---|
| Internal Communication Index | The management of my organisation facilitates the dissemination of information among the different components | 0.683 |
| My direct manager favours the dissemination of information among the components of my facility | 0.626 | |
| I learn about information in my organisation through gossip in the corridor | −0.378 | |
| I know the organizational chart of my organisation | 0.647 | |
| I know the overall annual goals of my organisation (economic, health, user satisfaction, etc.) | 0.855 | |
| I know my organisations’ overall annual results (economic, health, user satisfaction, etc.) | 0.849 | |
| The staff I work with are prompt in providing me with information when I need it | 0.524 | |
| Cronbach’s Alpha = 0.812 |
| Variable | Item/Question | Loading |
|---|---|---|
| Internal Communication Index | The management of my organisation facilitates the dissemination of information among the different components | 0.683 |
| My direct manager favours the dissemination of information among the components of my facility | 0.626 | |
| I learn about information in my organisation through gossip in the corridor | −0.378 | |
| I know the organizational chart of my organisation | 0.647 | |
| I know the overall annual goals of my organisation (economic, health, user satisfaction, etc.) | 0.855 | |
| I know my organisations’ overall annual results (economic, health, user satisfaction, etc.) | 0.849 | |
| The staff I work with are prompt in providing me with information when I need it | 0.524 | |
| Cronbach’s Alpha = 0.812 |
Source(s): Authors’ own work
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