Table 1.

Results from regression analysis

EstimateStd. errorWalddfSig95% confidence interval
Lower boundUpper bound
V1. EasyBooking0.5650.2067.48310.0060.1600.969
V2. RidePrice0.2770.1175.63310.0180.0480.506
V3. WaitingTime0.1910.1831.09110.296−0.1670.549
V4. Convenient_PickDropp0.1740.1940.80310.370−0.2070.555
V5. EasyBoarding0.5360.2514.56710.0330.0441.028
V6. ComfortableSeat0.3510.3311.12810.288−0.2970.999
V7. AppropriateClimateCtrl0.4120.1934.56110.0330.0340.791
V8. ReasonableSpeed0.6270.2506.29710.0120.1371.117
V9. RideSafety0.8640.2908.85610.0030.2951.432
V10. RideshareSafety−0.0230.1120.04310.836−0.2430.196
Age−0.2140.2910.54410.461−0.7840.355
Household income0.0960.1390.48110.488−0.1760.369
Gender = Female−1.2321.2261.01010.315−3.6341.170
Gender = Male−2.0521.2272.79410.095−4.4570.354
Gender = Other1.0281.9470.27910.597−2.7884.845
Race = American Indian or Alaska Native4.0581.9834.18810.0410.1717.944
Race = Asian2.8701.0018.21810.0040.9084.832
Race = white2.3051.0594.74010.0290.2304.379
Race = black or African American2.4321.3743.13410.077−0.2615.124

Notes:

V1 = Booking and scheduling my RAPID trip using the Via app was easy;

V2 = The price for riding RAPID was reasonable;

V3 = The waiting time was reasonable;

V4 = The pickup and drop off locations were convenient;

V5 = Boarding the vehicle was easy;

V6 = The seats in the vehicle were comfortable;

V7 = The climate control in the vehicle was appropriate;

V8 = The speed of the vehicle was reasonable;

V9 = I felt safe when riding RAPID;

V10 = I felt safe while sharing the vehicle on my RAPID ride with other passengers

Source: Table created by authors

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