Table 2.

Matrix of correlations

ConstructsCorrelation coefficients
VMCorp.Involv.Search.SwitchSat.Loy.
Value for money0.842      
Corporate image0.5650.876     
Involvement0.3170.2820.784    
Search effort0.2060.1840.4820.776   
Switching intention0.327−0.552−0.2200.4820.748  
Satisfaction0.5190.5830.3010.223−0.6890.843 
Loyalty0.6230.5410.2570.179−0.5190.5840.884

Note:

The diagonal values in italic represent the square root of the AVE

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