Table 1 Items generation Sr. No....

Table 1

Items generation

Sr. No.	Statement	Variable	Source	Source statement
1.	I am familiar with the process of buying products from S-Commerce platform	Perceptual	Kim et al. (2008)	I am familiar with buying products from this site
2.	I am familiar with searching for items on this S-Commerce platform	Perceptual	Kim et al. (2008)	I am familiar with searching for items on this site
3.	I intend to use S-Commerce on a regular basis	Behavioral	Akman and Mishra (2017)	Do you intend to use social commerce on a regular basis?
4.	S-Commerce platforms are easy to use	Perceptual	Akman and Mishra (2017)	Do you think SC is easy to use?
5.	I am satisfied with my s-commerce shopping experience	Behavioral	Self-generated	NA
6.	My friends/family/colleagues expect me to shop from s-commerce platforms	Behavioral	Self-generated	NA
7.	I can save time by purchasing from the S-commerce platform	Perceptual	Kim et al. (2008)	I can save time by using this Website
8.	S-commerce is useful to me	Behavioral	Maia et al. (2018)	Searching and shopping on this website is useful for me
9.	Vendors selling through S-Commerce are following ethical practices	Perceptual	Akman and Mishra (2017)	Are you familiar with social media ethics?
10.	S-Commerce is a reliable alternative for shopping	Perceptual	Akman and Mishra (2017)	Do you think SC is a reliable alternative for your commercial activities?
11.	I will recommend using S-Commerce platforms to my colleagues/friends/family	Behavioral	Self-generated	NA
12.	I feel terms for a returns policy and refund is an important factor to feel trust while purchasing from the S-Commerce platform	Perceptual	Gustavsson and Johansson (2006)	How important are the terms for return policy and refunds for you to feel trust while purchasing on social commerce platforms?
13.	People in social media are generally frank	Perceptual	Ventre et al. (2021)	I feel my friends’ recommendations in Facebook/Instagram are generally frank
14.	S-Commerce is a secure alternative for shopping	Perceptual	Akman and Mishra (2017)	Do you always prefer to use SC websites, which display a security policy statement?
15.	I feel secure about the electronic payment system of S-commerce websites	Behavioral	Maia et al. (2018)	I feel secure about the electronic payment system of S-commerce websites
16.	I feel privacy policy is an important factor to feel trust while purchasing from the S-Commerce platform	Perceptual	Gustavsson and Johansson (2006)	How important is the privacy for you to feel the trust while purchasing on social commerce platforms?
17.	I prefer to shop from S-Commerce platforms only if the prices are lower than the actual	Perceptual	Self-generated	NA
18.	I feel S-commerce vendors will use my personal information for other purposes, with other entities without my authorization	Perceptual	Self-generated	NA
19.	I use S-Commerce services for brands that I am loyal to	Behavioral	Lee et al. (2017)	I use s-commerce services for brands that I am loyal to
20.	My decision is impacted by ratings given on the S-Commerce platforms	Behavioral	Self-generated	NA
21.	I feel the information provided is an important factor to feel trust while purchasing from the S-Commerce platform	Perceptual	Gustavsson and Johansson (2006)	How important is the amount of information provided for you to feel trust while purchasing on social commerce platforms?
22.	I would use my credit/debit card to purchase from s-commerce platforms	Behavioral	Akman and Mishra (2017)	I would use my credit card to purchase from SNSs
23.	I purchase from the S-Commerce platform familiar to me	Behavioral	Self-generated	NA
24.	I often like to talk with other online shoppers about mutual opinions and experiences	Behavioral	Lee et al. (2017)	I often like to talk with other online shoppers about mutual opinions and experiences
25.	S-Commerce meets my expectations	Perceptual	Akman and Mishra (2017)	Does using SC meet your expectations in terms of commercial activities?
26.	S-Commerce platforms are not easy to use	Perceptual	Akman and Mishra (2017)	Do you think SC is easy to use?
27.	The S-Commerce enabled me to discover new shopping experiences	Perceptual	Lee et al. (2017)	The social aspect of online shopping enables me to discover new products and get shopping ideas quickly
28.	I would like to be a member of the S-Commerce platform even if it starts charging fees	Behavioral	Akman and Mishra (2017)	I am likely to pay for the membership if SNSs start charging fees
29.	S-commerce platforms are an enjoyable alternative for shopping	Perceptual	Akman and Mishra (2017)	Do you think SC is an enjoyable alternative for your commercial activities?

Sr. No.	Statement	Variable	Source	Source statement
1.	I am familiar with the process of buying products from S-Commerce platform	Perceptual	Kim et al. (2008)	I am familiar with buying products from this site
2.	I am familiar with searching for items on this S-Commerce platform	Perceptual	Kim et al. (2008)	I am familiar with searching for items on this site
3.	I intend to use S-Commerce on a regular basis	Behavioral	Akman and Mishra (2017)	Do you intend to use social commerce on a regular basis?
4.	S-Commerce platforms are easy to use	Perceptual	Akman and Mishra (2017)	Do you think SC is easy to use?
5.	I am satisfied with my s-commerce shopping experience	Behavioral	Self-generated	NA
6.	My friends/family/colleagues expect me to shop from s-commerce platforms	Behavioral	Self-generated	NA
7.	I can save time by purchasing from the S-commerce platform	Perceptual	Kim et al. (2008)	I can save time by using this Website
8.	S-commerce is useful to me	Behavioral	Maia et al. (2018)	Searching and shopping on this website is useful for me
9.	Vendors selling through S-Commerce are following ethical practices	Perceptual	Akman and Mishra (2017)	Are you familiar with social media ethics?
10.	S-Commerce is a reliable alternative for shopping	Perceptual	Akman and Mishra (2017)	Do you think SC is a reliable alternative for your commercial activities?
11.	I will recommend using S-Commerce platforms to my colleagues/friends/family	Behavioral	Self-generated	NA
12.	I feel terms for a returns policy and refund is an important factor to feel trust while purchasing from the S-Commerce platform	Perceptual	Gustavsson and Johansson (2006)	How important are the terms for return policy and refunds for you to feel trust while purchasing on social commerce platforms?
13.	People in social media are generally frank	Perceptual	Ventre et al. (2021)	I feel my friends’ recommendations in Facebook/Instagram are generally frank
14.	S-Commerce is a secure alternative for shopping	Perceptual	Akman and Mishra (2017)	Do you always prefer to use SC websites, which display a security policy statement?
15.	I feel secure about the electronic payment system of S-commerce websites	Behavioral	Maia et al. (2018)	I feel secure about the electronic payment system of S-commerce websites
16.	I feel privacy policy is an important factor to feel trust while purchasing from the S-Commerce platform	Perceptual	Gustavsson and Johansson (2006)	How important is the privacy for you to feel the trust while purchasing on social commerce platforms?
17.	I prefer to shop from S-Commerce platforms only if the prices are lower than the actual	Perceptual	Self-generated	NA
18.	I feel S-commerce vendors will use my personal information for other purposes, with other entities without my authorization	Perceptual	Self-generated	NA
19.	I use S-Commerce services for brands that I am loyal to	Behavioral	Lee et al. (2017)	I use s-commerce services for brands that I am loyal to
20.	My decision is impacted by ratings given on the S-Commerce platforms	Behavioral	Self-generated	NA
21.	I feel the information provided is an important factor to feel trust while purchasing from the S-Commerce platform	Perceptual	Gustavsson and Johansson (2006)	How important is the amount of information provided for you to feel trust while purchasing on social commerce platforms?
22.	I would use my credit/debit card to purchase from s-commerce platforms	Behavioral	Akman and Mishra (2017)	I would use my credit card to purchase from SNSs
23.	I purchase from the S-Commerce platform familiar to me	Behavioral	Self-generated	NA
24.	I often like to talk with other online shoppers about mutual opinions and experiences	Behavioral	Lee et al. (2017)	I often like to talk with other online shoppers about mutual opinions and experiences
25.	S-Commerce meets my expectations	Perceptual	Akman and Mishra (2017)	Does using SC meet your expectations in terms of commercial activities?
26.	S-Commerce platforms are not easy to use	Perceptual	Akman and Mishra (2017)	Do you think SC is easy to use?
27.	The S-Commerce enabled me to discover new shopping experiences	Perceptual	Lee et al. (2017)	The social aspect of online shopping enables me to discover new products and get shopping ideas quickly
28.	I would like to be a member of the S-Commerce platform even if it starts charging fees	Behavioral	Akman and Mishra (2017)	I am likely to pay for the membership if SNSs start charging fees
29.	S-commerce platforms are an enjoyable alternative for shopping	Perceptual	Akman and Mishra (2017)	Do you think SC is an enjoyable alternative for your commercial activities?

Note(s): The scale refinement was done based on a pilot study. Item numbers V13, V18, V21, V26 and V27 were deleted to enhance scale reliability. The Cronbach alpha of the refined scale is 0.850

Source(s): Constructed by authors

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