Naming of factors
| Factor naming | Variables | F1 | F2 | F3 | F4 | F5 | F6 | F7 | F8 |
|---|---|---|---|---|---|---|---|---|---|
| Satisfaction and advocacy of S-commerce | S-commerce meets my expectations | 0.747 | |||||||
| I will recommend to use s-commerce platforms to my colleague/friend/family | 0.716 | ||||||||
| S-commerce is reliable alternative for shopping | 0.708 | ||||||||
| I can save time by purchasing from S-commerce platform | 0.686 | ||||||||
| I am satisfied with my s-commerce shopping experience | 0.606 | ||||||||
| I often like to talk with other online shoppers about mutual opinions and experiences | 0.579 | ||||||||
| Usability and enjoyment of S-commerce | S-commerce platforms are enjoyable alternative for shopping | 0.962 | |||||||
| S-commerce platforms are easy to use | 0.952 | ||||||||
| Trust and familiarity in S-commerce | I purchase from the s-commerce platform familiar to me | 0.731 | |||||||
| Vendors selling through S-commerce are following ethical practices | 0.607 | ||||||||
| S-commerce is a secure alternative for shopping | 0.505 | ||||||||
| Trust in S-commerce policies | I use S-commerce services for brands that I am loyal to | 0.491 | |||||||
| I feel privacy policy is an important factor to feel trust while purchasing from the S-commerce platform | 0.646 | ||||||||
| I feel terms for a returns policy and refund is an important factor to feel trust while purchasing from the S-commerce platform | 0.655 | ||||||||
| Familiarity with S-commerce platforms | I intend to use S-commerce on regular basis | 0.708 | |||||||
| I am familiar with searching for items on S-commerce platforms | 0.628 | ||||||||
| I am familiar with the process of buying products from S-commerce platform | 0.587 | ||||||||
| Financial trust and security in S-commerce | I would use my credit/debit card to purchase from S-commerce platforms | 0.785 | |||||||
| I feel secure about the electronic payment system of S-commerce websites | 0.530 | ||||||||
| Price and rating influence on S-commerce shopping | I prefer to shop from S-commerce platforms only if the prices are lower than the actual one | 0.742 | |||||||
| My decision is impacted by ratings given on the S-commerce platforms | 0.591 | ||||||||
| Perceived value and social expectations in S-commerce | I would like to be a member of S-commerce platform even if it starts charging fees | 0.705 | |||||||
| S-commerce is useful to me | 0.490 | ||||||||
| My friends/family/colleagues expect me to shop from s-commerce platforms | 0.624 |
| Factor naming | Variables | F1 | F2 | F3 | F4 | F5 | F6 | F7 | F8 |
|---|---|---|---|---|---|---|---|---|---|
| Satisfaction and advocacy of S-commerce | S-commerce meets my expectations | 0.747 | |||||||
| I will recommend to use s-commerce platforms to my colleague/friend/family | 0.716 | ||||||||
| S-commerce is reliable alternative for shopping | 0.708 | ||||||||
| I can save time by purchasing from S-commerce platform | 0.686 | ||||||||
| I am satisfied with my s-commerce shopping experience | 0.606 | ||||||||
| I often like to talk with other online shoppers about mutual opinions and experiences | 0.579 | ||||||||
| Usability and enjoyment of S-commerce | S-commerce platforms are enjoyable alternative for shopping | 0.962 | |||||||
| S-commerce platforms are easy to use | 0.952 | ||||||||
| Trust and familiarity in S-commerce | I purchase from the s-commerce platform familiar to me | 0.731 | |||||||
| Vendors selling through S-commerce are following ethical practices | 0.607 | ||||||||
| S-commerce is a secure alternative for shopping | 0.505 | ||||||||
| Trust in S-commerce policies | I use S-commerce services for brands that I am loyal to | 0.491 | |||||||
| I feel privacy policy is an important factor to feel trust while purchasing from the S-commerce platform | 0.646 | ||||||||
| I feel terms for a returns policy and refund is an important factor to feel trust while purchasing from the S-commerce platform | 0.655 | ||||||||
| Familiarity with S-commerce platforms | I intend to use S-commerce on regular basis | 0.708 | |||||||
| I am familiar with searching for items on S-commerce platforms | 0.628 | ||||||||
| I am familiar with the process of buying products from S-commerce platform | 0.587 | ||||||||
| Financial trust and security in S-commerce | I would use my credit/debit card to purchase from S-commerce platforms | 0.785 | |||||||
| I feel secure about the electronic payment system of S-commerce websites | 0.530 | ||||||||
| Price and rating influence on S-commerce shopping | I prefer to shop from S-commerce platforms only if the prices are lower than the actual one | 0.742 | |||||||
| My decision is impacted by ratings given on the S-commerce platforms | 0.591 | ||||||||
| Perceived value and social expectations in S-commerce | I would like to be a member of S-commerce platform even if it starts charging fees | 0.705 | |||||||
| S-commerce is useful to me | 0.490 | ||||||||
| My friends/family/colleagues expect me to shop from s-commerce platforms | 0.624 |
Source(s): Constructed by authors
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