Research questions regarding service ecosystems evolution
| Theme | Micro-level | Meso-level | Macro-level | Contribution |
|---|---|---|---|---|
| Institutional dissonance | How do individual actors interpret, navigate, and respond to institutional dissonance in their value cocreation activities? | How do communities of practice mediate conflicting institutional logics to support or resist systemic change? | How do broader institutional shifts and global regulatory changes create systemic dissonance that alters service ecosystem configurations? | Explores how institutional dissonance disrupts stability across levels, triggering adaptive processes that drive service ecosystem evolution |
| Service ecosystem adaptation | How do market actors adjust their roles and resource integration practices in response to ecosystem changes? | How do intermediaries orchestrate resource integration and foster adaptive capabilities in service ecosystems? | How do external shocks catalyze large-scale adaptation and transformation across interconnected ecosystems? | Reveals how adaptation unfolds recursively across levels, shaping service ecosystem evolution |
| Role of technology in ecosystem evolution | How do individuals’ perceptions of technology influence their participation in value cocreation? | How do professional associations facilitate the diffusion, legitimation, and stabilization of new technology-related practices? | How do technological megatrends restructure service ecosystems and influence global value creation systems? | Uncovers how technology and service ecosystems co-evolve, reshaping structures, roles, and interactions across levels |
| Practice innovation | How do individuals experiment with and adapt service practices to address emerging challenges and co-create value? | How do organizational networks enable or constrain the diffusion and institutionalization of practice innovations? | How do institutional arrangements shape the convergence or divergence of innovative service practices across ecosystems? | Examines how practice innovations emerge, diffuse, and stabilize within and across service ecosystems, influencing systemic evolution |
| Relationship reconfiguration | How do human–technology relationships influence individual experiences and engagement within service ecosystems? | How do organizations and networks reconfigure inter-actor relationships to enhance value cocreation within evolving service ecosystems? | How do wider human-technology relationship shifts, reconfigure service ecosystems at the macro-level? | Explores how shifting relationship dynamics across human and non-human actors reshape structures and processes at multiple levels in service ecosystems |
| Theme | Micro-level | Meso-level | Macro-level | Contribution |
|---|---|---|---|---|
| Institutional dissonance | How do individual actors interpret, navigate, and respond to institutional dissonance in their value cocreation activities? | How do communities of practice mediate conflicting institutional logics to support or resist systemic change? | How do broader institutional shifts and global regulatory changes create systemic dissonance that alters service ecosystem configurations? | Explores how institutional dissonance disrupts stability across levels, triggering adaptive processes that drive service ecosystem evolution |
| Service ecosystem adaptation | How do market actors adjust their roles and resource integration practices in response to ecosystem changes? | How do intermediaries orchestrate resource integration and foster adaptive capabilities in service ecosystems? | How do external shocks catalyze large-scale adaptation and transformation across interconnected ecosystems? | Reveals how adaptation unfolds recursively across levels, shaping service ecosystem evolution |
| Role of technology in ecosystem evolution | How do individuals’ perceptions of technology influence their participation in value cocreation? | How do professional associations facilitate the diffusion, legitimation, and stabilization of new technology-related practices? | How do technological megatrends restructure service ecosystems and influence global value creation systems? | Uncovers how technology and service ecosystems co-evolve, reshaping structures, roles, and interactions across levels |
| Practice innovation | How do individuals experiment with and adapt service practices to address emerging challenges and co-create value? | How do organizational networks enable or constrain the diffusion and institutionalization of practice innovations? | How do institutional arrangements shape the convergence or divergence of innovative service practices across ecosystems? | Examines how practice innovations emerge, diffuse, and stabilize within and across service ecosystems, influencing systemic evolution |
| Relationship reconfiguration | How do human–technology relationships influence individual experiences and engagement within service ecosystems? | How do organizations and networks reconfigure inter-actor relationships to enhance value cocreation within evolving service ecosystems? | How do wider human-technology relationship shifts, reconfigure service ecosystems at the macro-level? | Explores how shifting relationship dynamics across human and non-human actors reshape structures and processes at multiple levels in service ecosystems |
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