Table 3 Coding for affordances... | Emerald Publishing

Table 3

Coding for affordances

Technology affordances*	Description of posts coded to this affordance	Example phrases
Social connecting	Includes posts depicting: one to one relatedness; empathising between people acknowledging each other as known; where people offer encouragement to known others; where people refer to each other as friends	“I can relate”, “I feel the same way”, “reaching-out to you”
Learning	Includes posts depicting: “applied knowledge” where people are asking for, and giving advice, information and knowledge about practical solutions and how to access and navigate services; reference or link to resources and online resources; “experiential knowledge” where people share information or advice based on their lived experience, e.g. how medications made them feel or how they navigated challenging relationships with practitioners	“Have you tried this”, “What should I do next” “For me, this worked”, “Have you ever felt this way”
Community-building	Includes posts depicting users talking about the forum as a community to which they seek to belong, do belong, and inviting others to feel they belong and where users refer to the forum as a safe and comforting place	“Hello, I’m new here” “We’re here for you” “There are no judgements here”

Technology affordances*	Description of posts coded to this affordance	Example phrases
Social connecting	Includes posts depicting: one to one relatedness; empathising between people acknowledging each other as known; where people offer encouragement to known others; where people refer to each other as friends	“I can relate”, “I feel the same way”, “reaching-out to you”
Learning	Includes posts depicting: “applied knowledge” where people are asking for, and giving advice, information and knowledge about practical solutions and how to access and navigate services; reference or link to resources and online resources; “experiential knowledge” where people share information or advice based on their lived experience, e.g. how medications made them feel or how they navigated challenging relationships with practitioners	“Have you tried this”, “What should I do next”“For me, this worked”, “Have you ever felt this way”
Community-building	Includes posts depicting users talking about the forum as a community to which they seek to belong, do belong, and inviting others to feel they belong and where users refer to the forum as a safe and comforting place	“Hello, I’m new here”“We’re here for you”“There are no judgements here”

Source(s): The above table was created by the authors