Value co-creation activities in the healthcare innovation network
| Value co-creation | Activities | Data examples |
|---|---|---|
| Aligning public and private needs | Assessing | We can have one-to-one meetings with potential companies that want to test in our facilities to understand ‘what is the status of the device or solution’ and ‘what is their actual need’ and could we match it [with a need in a hospital]. (testing and innovation manager) |
| Mediating | The healthcare sector for so long has been putting up this wall against external actors because they feel like they are just trying to sell technology … we tried to break down those walls. But they also need to be more open and try to see what these innovations can do for their work. (business advisor) | |
| Testing | We can always find someone who wants to test a product and then we have our own citizen panel. … 20–30 people who are gladly willing to do different kind of tests. (CEO and partner) | |
| Streamlining public–private interaction | Standardizing | There’s lot of similarities in the test processes. We have even been able to do so that if we have created a test plan in Finland, they have been able to execute the same plan in Norway and vice versa. (testing and innovation manager) |
| Tailoring | When we start this one-to-one dialog … we must calculate how much time and resources this case takes from us, and what other equipment is needed … we tailor the case for the actual exact need. (testing and innovation manager) | |
| Optimizing | It has always been an issue when we get cases that needs a lot of capacity from the testbeds, especially the hospitals … for it not to take so much time before they get an answer … to make a system where we get to present the cases to the hospitals and get feedback also and to drive that process also in the network as a group. (project and testbed coordinator) | |
| Sharing experience and expertise | Empowering | It’s very partner driven concept. They have meetings twice a year and we put up for discussion what to do next and they are the ones deciding what to do together. It’s not the coordinator deciding what to do. It’s the partners. (project owner and coordinator) |
| Learning | Many of the things we developed in the network, to a smaller or greater extent, the other testbeds have taken it and implemented it also in their own testbed. (head of innovation, technology and e-health) |
| Value co-creation | Activities | Data examples |
|---|---|---|
| Assessing | We can have one-to-one meetings with potential companies that want to test in our facilities to understand ‘what is the status of the device or solution’ and ‘what is their actual need’ and could we match it [with a need in a hospital]. (testing and innovation manager) | |
| Mediating | The healthcare sector for so long has been putting up this wall against external actors because they feel like they are just trying to sell technology … we tried to break down those walls. But they also need to be more open and try to see what these innovations can do for their work. (business advisor) | |
| Testing | We can always find someone who wants to test a product and then we have our own citizen panel. … 20–30 people who are gladly willing to do different kind of tests. (CEO and partner) | |
| Standardizing | There’s lot of similarities in the test processes. We have even been able to do so that if we have created a test plan in Finland, they have been able to execute the same plan in Norway and vice versa. (testing and innovation manager) | |
| Tailoring | When we start this one-to-one dialog … we must calculate how much time and resources this case takes from us, and what other equipment is needed … we tailor the case for the actual exact need. (testing and innovation manager) | |
| Optimizing | It has always been an issue when we get cases that needs a lot of capacity from the testbeds, especially the hospitals … for it not to take so much time before they get an answer … to make a system where we get to present the cases to the hospitals and get feedback also and to drive that process also in the network as a group. (project and testbed coordinator) | |
| Empowering | It’s very partner driven concept. They have meetings twice a year and we put up for discussion what to do next and they are the ones deciding what to do together. It’s not the coordinator deciding what to do. It’s the partners. (project owner and coordinator) | |
| Learning | Many of the things we developed in the network, to a smaller or greater extent, the other testbeds have taken it and implemented it also in their own testbed. (head of innovation, technology and e-health) |