Table 1 Methods of configurator... | Emerald Publishing

Table 1

Methods of configurator performance measurement and data collection in the literature

Study	Type of configurator	Application of configurator performance measurement	Main source(s) of quantitative performance data	Main source(s) of qualitative performance data	Consideration of performance metrics before configurator design
Forza and Salvador (2002)	Product configurator	Voltage transformer configuration at a small company	N/A	Analysis of configuration software; interviews	Not specified
Trentin et al. (2012)	Product configurator	176 medium to large manufacturing plants in machinery, electronics, and automobile supply	Questionnaires	Questionnaires	N/A
Tiihonen et al. (2013)	Sales configurator	14 real-world products and eight partial products or concepts in various industries	Simulated tests	N/A	Not specified
Gerth et al. (2016)	Product configurator	Noise barrier design at a construction engineering consultancy company	Empirical data from finished projects	Interviews	Not specified
Myrodia et al. (2017)	Product configurator	Sales quote generation for premade structural elements at a building company	Empirical data from the company’s spreadsheets and configurator	N/A	N/A
Kristjansdottir et al. (2018)	Product configurator	Pump specification process at a manufacturing company	Empirical data from the company’s internal systems and project reports	Interviews	N/A
Wang et al. (2019)	Product configurator	Preference-based laptop specification design in a university	Experiments	N/A	Not specified
Shafiee et al. (2019)	Product configurator	Sales process automation at an engineering-to-order company that produced chemical processing systems	Empirical data from the case company	N/A	N/A
Shafiee et al. (2021)	Product configurator	Two engineering manufacturing companies focused on wind and chemical processing industries	Empirical data from case studies; interviews and workshops	Interviews and workshops	Not specified
Bredahl Rasmussen et al. (2021)	Product configurator	Order-handling process of balcony products at an engineering-to-order company	Questionnaires	Interviews	Not specified
Zhang and Shafiee (2022)	Technical and sales configurator	Technical configuration and sales processes for a catalyst at an engineering-to-order company	Project reports and documents; steering committee meetings	Semi-structured interviews; questionnaires	Not specified
Schobel et al. (2018)	Service configurator	Process modeling and data collection services for researchers and clinicians	Experiments	N/A	Not specified
Mueller et al. (2022)	Service configurator	Commissioning service at an engineering company that designed and delivered processing plants	Semi-structured expert interviews	Semi-structured expert interviews; workshops	Cost of configurator development and maintenance
Campo Gay and Hvam (2022)	Service configurator	Electronic prescribing system in a hospital’s medical department	N/A	Not specified	Not specified

Study	Type of configurator	Application of configurator performance measurement	Main source(s) of quantitative performance data	Main source(s) of qualitative performance data	Consideration of performance metrics before configurator design
Forza and Salvador (2002)	Product configurator	Voltage transformer configuration at a small company	N/A	Analysis of configuration software; interviews	Not specified
Trentin et al. (2012)	Product configurator	176 medium to large manufacturing plants in machinery, electronics, and automobile supply	Questionnaires	Questionnaires	N/A
Tiihonen et al. (2013)	Sales configurator	14 real-world products and eight partial products or concepts in various industries	Simulated tests	N/A	Not specified
Gerth et al. (2016)	Product configurator	Noise barrier design at a construction engineering consultancy company	Empirical data from finished projects	Interviews	Not specified
Myrodia et al. (2017)	Product configurator	Sales quote generation for premade structural elements at a building company	Empirical data from the company’s spreadsheets and configurator	N/A	N/A
Kristjansdottir et al. (2018)	Product configurator	Pump specification process at a manufacturing company	Empirical data from the company’s internal systems and project reports	Interviews	N/A
Wang et al. (2019)	Product configurator	Preference-based laptop specification design in a university	Experiments	N/A	Not specified
Shafiee et al. (2019)	Product configurator	Sales process automation at an engineering-to-order company that produced chemical processing systems	Empirical data from the case company	N/A	N/A
Shafiee et al. (2021)	Product configurator	Two engineering manufacturing companies focused on wind and chemical processing industries	Empirical data from case studies; interviews and workshops	Interviews and workshops	Not specified
Bredahl Rasmussen et al. (2021)	Product configurator	Order-handling process of balcony products at an engineering-to-order company	Questionnaires	Interviews	Not specified
Zhang and Shafiee (2022)	Technical and sales configurator	Technical configuration and sales processes for a catalyst at an engineering-to-order company	Project reports and documents; steering committee meetings	Semi-structured interviews; questionnaires	Not specified
Schobel et al. (2018)	Service configurator	Process modeling and data collection services for researchers and clinicians	Experiments	N/A	Not specified
Mueller et al. (2022)	Service configurator	Commissioning service at an engineering company that designed and delivered processing plants	Semi-structured expert interviews	Semi-structured expert interviews; workshops	Cost of configurator development and maintenance
Campo Gay and Hvam (2022)	Service configurator	Electronic prescribing system in a hospital’s medical department	N/A	Not specified	Not specified

Source(s): Authors’ own creation/work