Table 1 Items and sources S/N Construct...

Table 1

Items and sources

S/N	Construct measurement item	Source
	Supply Chain Modern Slavery Perception	New (2015), Christ and Burritt (2018)
1	In my opinion, there is forced labour along the supply chain of the product
2	From my research, workers of the suppliers for this product continue to work out of fear
3	I have heard news of child labour along the supply chain of the product
4	There is a significant wage disparity between what suppliers pay employees and the focal firm’s hourly wage
5	The employee working conditions of some supply chain members are terrible, with little or no room for freedom of movement
	Product Price	Herrmann et al. (2007)
6	The price of the product is appropriate relative to its performance
7	The price of the product meets my expectations
8	Irrespective of customers’ class price is constant
9	I think the price of the product is based on its cost
10	The terms and conditions of the product are fair
	Product Quality	Kianpour et al. (2014)
11	I buy the product because its performance matches the expectation
12	I buy the products because the company is ISO certified
13	I buy the products because of consistent performance
14	I buy the product because it can function optimally with some damage
15	I buy products that can be easily repaired
	Customer Satisfaction	Lee et al. (2017), Chavez et al. (2016)
16	I am happy with the product performance
17	The prompt delivery of the product is impressive
18	Based on my experiences with the product, I will recommend it
19	I remain loyal to the company product
20	Product price is satisfactory, considering the product quality
	Brand Trust	Delgado-Ballester (2004)
21	The company has a brand name that meets my expectations
22	I feel confident in the brand name
23	I believe the brand guarantees my satisfaction
24	There is obvious sincerity in dealing with my complaint of product malfunction
25	I feel I can rely on the brand name to solve any problem that will increase my satisfaction

S/N	Construct measurement item	Source
	Supply Chain Modern Slavery Perception	New (2015), Christ and Burritt (2018)
1	In my opinion, there is forced labour along the supply chain of the product
2	From my research, workers of the suppliers for this product continue to work out of fear
3	I have heard news of child labour along the supply chain of the product
4	There is a significant wage disparity between what suppliers pay employees and the focal firm’s hourly wage
5	The employee working conditions of some supply chain members are terrible, with little or no room for freedom of movement
	Product Price	Herrmann et al. (2007)
6	The price of the product is appropriate relative to its performance
7	The price of the product meets my expectations
8	Irrespective of customers’ class price is constant
9	I think the price of the product is based on its cost
10	The terms and conditions of the product are fair
	Product Quality	Kianpour et al. (2014)
11	I buy the product because its performance matches the expectation
12	I buy the products because the company is ISO certified
13	I buy the products because of consistent performance
14	I buy the product because it can function optimally with some damage
15	I buy products that can be easily repaired
	Customer Satisfaction	Lee et al. (2017), Chavez et al. (2016)
16	I am happy with the product performance
17	The prompt delivery of the product is impressive
18	Based on my experiences with the product, I will recommend it
19	I remain loyal to the company product
20	Product price is satisfactory, considering the product quality
	Brand Trust	Delgado-Ballester (2004)
21	The company has a brand name that meets my expectations
22	I feel confident in the brand name
23	I believe the brand guarantees my satisfaction
24	There is obvious sincerity in dealing with my complaint of product malfunction
25	I feel I can rely on the brand name to solve any problem that will increase my satisfaction

Source(s): Literature review, 2023

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