Table 1 School's Attributes for Each... | Emerald Publishing

Table 1

School's Attributes for Each Case

Item	Case I	Case II
Stakeholders	• Government • School foundation • School staff • Alumni, parents • Community	• Government • School Committee • School staff • Alumni, parents • Community
Why does school exist? (Mission)	Internalizing Carmelite Spirituality Creating reliable leaders	Creating excellent future leaders
What is important to school? (Values)	Carmelite spirituality: contemplation, community, service	Bhawikarsu (Bhaktya, Widagdha, Karya, Sudhira)
What school want to be? (Vision)	A community of learner leaders who are at once intellectually at hearted, disciplined, hardworking, and hopeful in a spirit of contemplation, community, service	To become an excellent school that has an academic community that has faith, piety, charity, and achievement, as well as playing an active role in the global era and caring for the environment
Customer segmentation	Student, parent, alumni	Parent, university, business/industry (DU/DI), community
Product	Graduate students/alumni learners who have integrity of personality including intellectual, character, and spiritual	Qualified graduate students up to the tertiary level who will eventually work in the business/industry (DU/DI) and Community
Product Attributes	The quality of students who are ready to live in a society with intellectual, character, and spiritual excellence	Excellent in a balanced manner in academic and non-academic terms, with character, regional, national, and international achievements, and concern for the environment
Product Relationship	School performance and service to parents and students	Integration of good relationships with parents, committees, communities, and DU/DI
Product Brand	Discipline, family school, fraternity, consistent, school that produces students with whole persons, heterogeneous	Achievement, favorite school, producer of excellent students, school with certain excellent programs
Value Proposition	Product leader: development of existing products and services to become highly desired by customers	System Lock-in: a school with innovative programs that characterize and set the standard for other schools
Financial Strategy	Ensuring sustainability through enrolment growth, fundraising, and new opportunities	Optimizing existing resources with government funding, enhancing productivity
Internal Business Processes	Process innovations to handle diverse student backgrounds, improving management, and external collaborations	Program innovation and infrastructure development, continuous evaluation and adaptation
Learning and Growth	Enhancing teacher and staff productivity, creating a conducive work environment, integrating technology	Promoting a collaborative culture, continuous staff development, bridging generational gaps, and using technology

Item	Case I	Case II
Stakeholders	• Government • School foundation • School staff • Alumni, parents • Community	• Government • School Committee • School staff • Alumni, parents • Community
Why does school exist? (Mission)	Internalizing Carmelite SpiritualityCreating reliable leaders	Creating excellent future leaders
What is important to school? (Values)	Carmelite spirituality: contemplation, community, service	Bhawikarsu (Bhaktya, Widagdha, Karya, Sudhira)
What school want to be? (Vision)	A community of learner leaders who are at once intellectually at hearted, disciplined, hardworking, and hopeful in a spirit of contemplation, community, service	To become an excellent school that has an academic community that has faith, piety, charity, and achievement, as well as playing an active role in the global era and caring for the environment
Customer segmentation	Student, parent, alumni	Parent, university, business/industry (DU/DI), community
Product	Graduate students/alumni learners who have integrity of personality including intellectual, character, and spiritual	Qualified graduate students up to the tertiary level who will eventually work in the business/industry (DU/DI) and Community
Product Attributes	The quality of students who are ready to live in a society with intellectual, character, and spiritual excellence	Excellent in a balanced manner in academic and non-academic terms, with character, regional, national, and international achievements, and concern for the environment
Product Relationship	School performance and service to parents and students	Integration of good relationships with parents, committees, communities, and DU/DI
Product Brand	Discipline, family school, fraternity, consistent, school that produces students with whole persons, heterogeneous	Achievement, favorite school, producer of excellent students, school with certain excellent programs
Value Proposition	Product leader: development of existing products and services to become highly desired by customers	System Lock-in: a school with innovative programs that characterize and set the standard for other schools
Financial Strategy	Ensuring sustainability through enrolment growth, fundraising, and new opportunities	Optimizing existing resources with government funding, enhancing productivity
Internal Business Processes	Process innovations to handle diverse student backgrounds, improving management, and external collaborations	Program innovation and infrastructure development, continuous evaluation and adaptation
Learning and Growth	Enhancing teacher and staff productivity, creating a conducive work environment, integrating technology	Promoting a collaborative culture, continuous staff development, bridging generational gaps, and using technology

Source: By authors