Table 3.

Conclusions and implications

ConclusionsTheoretical/managerial implications
The metaverse reshapes shopping behavior through immersive tech, gamification and avatarsTheoretical: S-O-R, UTAUT and psychological ownership frameworks explain virtual consumer behavior
VR, AR and MR enhance immersive experiences, altering traditional shopping patternsManagerial: Retailers should adopt virtual try-ons, gamified rewards and personalized interactions
Gamification boosts engagement, loyalty and satisfaction in virtual shoppingManagerial: Implement gamified strategies (e.g. rewards and leaderboards) to enhance consumer engagement
Ethical concerns (privacy, data security and algorithmic biases) need addressingManagerial: Ensure transparency, data security and ethical AI use to build consumer trust
Future research should explore long-term effects of avatar-driven shoppingTheoretical: Investigate emotional attachment, loyalty and psychological well-being in virtual spaces
Limitations include reliance on Scopus, potentially excluding relevant studiesTheoretical: Future studies should use multiple databases for broader, more generalizable insights

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