| About the Editors | ix |
| About the Contributors | xi |
| Chapter 1: Essential Work, Inessential Workers? | |
| Markus Helfen, Rick Delbridge, Andreas (Andi) Pekarek and Gretchen Purser | 1 |
| Chapter 2: Doing Essential ‘Dirty Work’: Making Visible the Emotion Management Skills in Gendered Care Work | |
| Anna Milena Galazka and Sarah Jenkins | 11 |
| Chapter 3: Defining Essential: How Custodial Labour Became Synonymous with Safety During the COVID-19 Pandemic | |
| Annie J. Murphy | 39 |
| Chapter 4: Fear and Professionalism on the Front Line: Emotion Management of Residential Care Workers Through the Lens of COVID-19 as a ‘Breaching Experiment’ | |
| Valeria Pulignano, Mê-Linh Riemann, Carol Stephenson and Markieta Domecka | 57 |
| Chapter 5: The Politics of Essentiality: Praise for Dirty Work During the COVID-19 Pandemic | |
| Nancy Côté, Jean-Louis Denis, Steven Therrien and Flavia Sofia Ciafre | 81 |
| Chapter 6: Essential Workers in the United States: An Intersectional Perspective | |
| Caroline Hanley and Enobong Hannah Branch | 109 |
| A Note from the Editors: Introducing ‘Spotlight on Ethnography’ | 143 |
| Chapter 7: Floral Ethics and Aesthetics: Understanding Professional Expertise at Work | |
| Isabelle Zinn | 145 |
| Chapter 8: Ethnographic Studies of Essential Work: Jana Costas’ ‘Dramas of Dignity’ and Peter Birke’s ‘Grenzen aus Glas’ as Two German Exemplars | |
| Markus Helfen | 163 |
| Chapter 9: ‘More Than a Slight Ache’: On the Ethnographic Sensibility and Enduring Relevance of Studs Terkel’s Working | |
| Gretchen Purser | 177 |
| Index | 189 |
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