About the Editorsvii
About the Contributorsix
Forewordxix
Prefacexxi
Chapter 1: Exploring Scientific Publications in the Field of Management in Tertiary Education Using Bibliometric Analysis 
Adriana Grigorescu, Adriana AnaMaria Davidescu, Eduard Mihai Manta, Cristina Maria Geambasu and Ionel Magdalena1
Chapter 2: Relevance of Backcasting as a Strategic Tool Towards Organisations’ Sustainable Future – A Key to Thrive in the VUCA World 
Rameesha Kalra, Kiran Vazirani, Sanjeev Kadam and Dippi Verma39
Chapter 3: Fostering Creativity, Innovative Service Behaviour, and Performance Among Entrepreneurs in the VUCA World Through Employee Engagement Practices 
Akansha Mer and Amarpreet Singh Virdi59
Chapter 4: VUCA Leadership Strategies and COVID-19 
Jiveta Chaudhary Grover and Shilpa Sindhu77
Chapter 5: The Role of Personal Harmony and Organisational Citizenship Behaviour in Enhancing Job Satisfaction of Teachers Working in Indian Higher Educational Institutions During the COVID-19 Catastrophe in the VUCA World 
Alex Praveen Raj M., Nelson D. and Anand Shankar Raja M.101
Chapter 6: The Sources of Stock Market Volatility: A Study on the Colombo Stock Exchange 
Mohamed Ismail Mohamed Riyath, Narayanage Jayantha Dewasiri, Mohamed Abdul Majeed Mohamed Siraju, Athambawa Jahfer and Kiran Sood127
Chapter 7: Stock Market Volatility and the COVID-19 Pandemic in Sri Lanka 
Mohamed Ismail Mohamed Riyath, Narayanage Jayantha Dewasiri, Mohamed Abdul Majeed Mohamed Siraju, Simon Grima and Abdul Majeed Mohamed Mustafa151
Chapter 8: Predictive Innovation Management Using Data Analytics and Machine Learning 
Chikezie Kennedy Kalu and Esra Sipahi Döngül169
Chapter 9: Proficiency in the Handicraft Sector Business in a Volatile, Uncertain, Complex, and Ambiguous Environment 
Uma Shankar Yadav, Kiran Sood, Ravindra Tripathi, Ashish Kumar and Shad Ahmad Khan183
Chapter 10: Identifying Emerging VUCA Factors in the Pandemic Era 
Mahalakshmi S., Anitha Nallasivam and Sandeep Kautish199
Chapter 11: Risk-Return Volatility Analysis of the Nifty 50 Financial Geared Stocks 
Rohit Sood, Ajay Sidana and Neeru Sidana209
Chapter 12: ARCH–GARCH Analysis Between Investments and Financial Performance Volatility in Kosovo’s Commercial and Manufacturing Enterprises 
Fisnik Morina, Albulena Syla and Sadri Alija229
Chapter 13: Agile Leadership in the VUCA World: Combating Challenges of the COVID-19 Pandemic 
Ashutosh Verma267
Index287

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