KPIs reporting and their effect on strategy implementation
| KPIs | Empirical examples |
|---|---|
| Economic Return, debt level, dividend | “Return on equity [KPI] enables us to make some major investments in our transformation processes such as moving from mining and processing with coal and oil to a hydrogen-driven process, to be able to keep up with the CO2 reduction.” # Interview 16 |
| Social Safety and sick-leave absence | “[Following KPIs about reducing accidents] if there is an accident, it needs to be deeply investigated. A lot of people need to be involved [in this process] such as quality people, to help managers to dig into what is the root cause for the accident […], and how can we avoid it from happening again, like a good lesson that can be learned.” # Interview 19 |
| Social Gender balance | “[Following our KPIs], now we have more consideration in the recruitment process when we select candidates, […] it’s very important that the job ads also are more open so that people feel that this is something that they could apply for, that they would feel included.” # Interview 19 |
| Environmental Reducing carbon emission | “To reduce carbon emissions [following environmental KPIs], we have a lot of R&D [projects] to know how we could heat these enormous furnaces, and what type of fuel we can use. We put a lot of effort at the moment into researching if we can use hydrogen gas as fuel. In one of our plants, we moved from fossil-based to bio-based oil. And, that’s a very big investment, which reduced our emissions quite a lot.” # Interview 17 |
| Environmental Logistics | “We have started to report on scope 1 and 2 of our business. We have requirements from external parties, and our customers that they want us to give to the CO2 report […], we have a goal and would do whatever we can to contribute to lower CO2. When it comes to CO2 emissions connected to transportation we have started the journey to collect the data.” #Interview 3 |
| Environmental Energy use | “One example [of following up energy use] is that our company started to use more electric-driven vehicles, which are more energy efficient than diesel ones.” #Interview 16 |
| Environmental Biodiversity | “For biodiversity KPI, we are setting the scene basically; [to understand] what our footprint is at our sites at the moment, that is the first step. And the second step is, what we can do in our production areas. That’s something that will come maybe next year when we have done all the mapping on our environmental footprint for biodiversity.” #Interview 17 |
| KPIs | Empirical examples |
|---|---|
| “Return on equity [KPI] enables us to make some major investments in our transformation processes such as moving from mining and processing with coal and oil to a hydrogen-driven process, to be able to keep up with the CO2 reduction.” # | |
| “[Following KPIs about reducing accidents] if there is an accident, it needs to be deeply investigated. A lot of people need to be involved [in this process] such as quality people, to help managers to dig into what is the root cause for the accident […], and how can we avoid it from happening again, like a good lesson that can be learned.” # | |
| “[Following our KPIs], now we have more consideration in the recruitment process when we select candidates, […] it’s very important that the job ads also are more open so that people feel that this is something that they could apply for, that they would feel included.” # | |
| “To reduce carbon emissions [following environmental KPIs], we have a lot of R&D [projects] to know how we could heat these enormous furnaces, and what type of fuel we can use. We put a lot of effort at the moment into researching if we can use hydrogen gas as fuel. In one of our plants, we moved from fossil-based to bio-based oil. And, that’s a very big investment, which reduced our emissions quite a lot.” # | |
| “We have started to report on scope 1 and 2 of our business. We have requirements from external parties, and our customers that they want us to give to the CO2 report […], we have a goal and would do whatever we can to contribute to lower CO2. When it comes to CO2 emissions connected to transportation we have started the journey to collect the data.” # | |
| “One example [of following up energy use] is that our company started to use more electric-driven vehicles, which are more energy efficient than diesel ones.” | |
| “For biodiversity KPI, we are setting the scene basically; [to understand] what our footprint is at our sites at the moment, that is the first step. And the second step is, what we can do in our production areas. That’s something that will come maybe next year when we have done all the mapping on our environmental footprint for biodiversity.” # |
Note(s): Quotes are adjusted for increased readability
Source(s): Table created by authors
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