Outer model results
| Dimensions | Items | Outer loadings | t | CR | AVE | Cronbach’s alpha |
|---|---|---|---|---|---|---|
| My cultural tour experience in Cappadocia | ||||||
| Quality value | has an acceptable standard of quality | 0.879 | 52.834 | 0.889 | 0.728 | 0.814 |
| is outstanding quality | 0.882 | 54.822 | ||||
| is very reliable | 0.795 | 26.077 | ||||
| Emotional Value | makes me feel good | 0.839 | 39.924 | 0.939 | 0.755 | 0.919 |
| gives me pleasure | 0.878 | 51.923 | ||||
| gives me a sense of joy | 0.902 | 64.450 | ||||
| makes me feel delighted | 0.891 | 68.704 | ||||
| gives me happiness | 0.834 | 29.738 | ||||
| Monetary value | is reasonably priced | 0.909 | 76.052 | 0.954 | 0.807 | 0.940 |
| is economical | 0.878 | 54.242 | ||||
| is fairly priced | 0.926 | 74.027 | ||||
| is a good product for the price | 0.935 | 108.922 | ||||
| is worth the money | 0.839 | 35.724 | ||||
| Social Value | has good reputation | 0.754 | 21.401 | 0.874 | 0.542 | 0.837 |
| are taken by many people that I know | 0.633 | 13.947 | ||||
| improved the way I am perceived by others | 0.816 | 24.191 | ||||
| People who take that type of Cultural tour experience in Cappadocia obtain social approval | 0.795 | 18.991 | ||||
| would give me social approval | 0.802 | 20.811 | ||||
| Satisfaction | The visit to Cappadocia exceeded my expectations | 0.850 | 45.131 | 0.916 | 0.785 | 0.862 |
| I am pleased with my decision to visit Cappadocia | 0.905 | 54.772 | ||||
| My holiday in Cappadocia satisfied me | 0.902 | 55.359 | ||||
| Recommendation | I would tell positive things about Cappadocia to other people | 0.932 | 75.707 | 0.962 | 0.893 | 0.940 |
| I would encourage my friends and relatives to come Cappadocia | 0.961 | 100.677 | ||||
| I would recommend Cappadocia to those who are planning a holiday | 0.941 | 67.891 | ||||
| Revisit intention | I would like to revisit Cappadocia in the near future | 0.910 | 92.719 | 0.940 | 0.840 | 0.904 |
| I would visit Cappadocia more frequently | 0.943 | 123.670 | ||||
| Cappadocia would be my first choice over other destinations | 0.895 | 79.364 | ||||
| Tour Guide Competence | This tour guide has the knowledge of the destination’s culture | 0.816 | 30.777 | 0.942 | 0.643 | 0.930 |
| This tour guide has the knowledge of tourist attractions | 0.844 | 35.229 | ||||
| This tour guide has the knowledge of local people’s lifestyle | 0.785 | 31.856 | ||||
| This tour guide has the knowledge of the destination’s history | 0.850 | 36.718 | ||||
| This tour guide is good at interpersonal communication | 0.789 | 23.933 | ||||
| This tour guide is able to cooperate with other service staff (e.g., driver) | 0.809 | 29.862 | ||||
| This tour guide had good communication and presentation skill | 0.800 | 28.669 | ||||
| The tour guide speaks clear language | 0.788 | 29.347 | ||||
| The tour’s guide pronunciation is clear | 0.727 | 24.074 |
| Dimensions | Items | Outer loadings | t | CR | AVE | Cronbach’s alpha |
|---|---|---|---|---|---|---|
| Quality value | has an acceptable standard of quality | 0.879 | 52.834 | 0.889 | 0.728 | 0.814 |
| is outstanding quality | 0.882 | 54.822 | ||||
| is very reliable | 0.795 | 26.077 | ||||
| Emotional Value | makes me feel good | 0.839 | 39.924 | 0.939 | 0.755 | 0.919 |
| gives me pleasure | 0.878 | 51.923 | ||||
| gives me a sense of joy | 0.902 | 64.450 | ||||
| makes me feel delighted | 0.891 | 68.704 | ||||
| gives me happiness | 0.834 | 29.738 | ||||
| Monetary value | is reasonably priced | 0.909 | 76.052 | 0.954 | 0.807 | 0.940 |
| is economical | 0.878 | 54.242 | ||||
| is fairly priced | 0.926 | 74.027 | ||||
| is a good product for the price | 0.935 | 108.922 | ||||
| is worth the money | 0.839 | 35.724 | ||||
| Social Value | has good reputation | 0.754 | 21.401 | 0.874 | 0.542 | 0.837 |
| are taken by many people that I know | 0.633 | 13.947 | ||||
| improved the way I am perceived by others | 0.816 | 24.191 | ||||
| People who take that type of Cultural tour experience in Cappadocia obtain social approval | 0.795 | 18.991 | ||||
| would give me social approval | 0.802 | 20.811 | ||||
| Satisfaction | The visit to Cappadocia exceeded my expectations | 0.850 | 45.131 | 0.916 | 0.785 | 0.862 |
| I am pleased with my decision to visit Cappadocia | 0.905 | 54.772 | ||||
| My holiday in Cappadocia satisfied me | 0.902 | 55.359 | ||||
| Recommendation | I would tell positive things about Cappadocia to other people | 0.932 | 75.707 | 0.962 | 0.893 | 0.940 |
| I would encourage my friends and relatives to come Cappadocia | 0.961 | 100.677 | ||||
| I would recommend Cappadocia to those who are planning a holiday | 0.941 | 67.891 | ||||
| Revisit intention | I would like to revisit Cappadocia in the near future | 0.910 | 92.719 | 0.940 | 0.840 | 0.904 |
| I would visit Cappadocia more frequently | 0.943 | 123.670 | ||||
| Cappadocia would be my first choice over other destinations | 0.895 | 79.364 | ||||
| Tour Guide Competence | This tour guide has the knowledge of the destination’s culture | 0.816 | 30.777 | 0.942 | 0.643 | 0.930 |
| This tour guide has the knowledge of tourist attractions | 0.844 | 35.229 | ||||
| This tour guide has the knowledge of local people’s lifestyle | 0.785 | 31.856 | ||||
| This tour guide has the knowledge of the destination’s history | 0.850 | 36.718 | ||||
| This tour guide is good at interpersonal communication | 0.789 | 23.933 | ||||
| This tour guide is able to cooperate with other service staff (e.g., driver) | 0.809 | 29.862 | ||||
| This tour guide had good communication and presentation skill | 0.800 | 28.669 | ||||
| The tour guide speaks clear language | 0.788 | 29.347 | ||||
| The tour’s guide pronunciation is clear | 0.727 | 24.074 |
Source(s): Table by authors
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