Table 2

Outer model results

DimensionsItemsOuter loadingstCRAVECronbach’s alpha
 My cultural tour experience in Cappadocia     
Quality valuehas an acceptable standard of quality0.87952.8340.8890.7280.814
is outstanding quality0.88254.822
is very reliable0.79526.077
Emotional Valuemakes me feel good0.83939.9240.9390.7550.919
gives me pleasure0.87851.923
gives me a sense of joy0.90264.450
makes me feel delighted0.89168.704
gives me happiness0.83429.738
Monetary valueis reasonably priced0.90976.0520.9540.8070.940
is economical0.87854.242
is fairly priced0.92674.027
is a good product for the price0.935108.922
is worth the money0.83935.724
Social Valuehas good reputation0.75421.4010.8740.5420.837
are taken by many people that I know0.63313.947
improved the way I am perceived by others0.81624.191
People who take that type of Cultural tour experience in Cappadocia obtain social approval0.79518.991
would give me social approval0.80220.811
SatisfactionThe visit to Cappadocia exceeded my expectations0.85045.1310.9160.7850.862
I am pleased with my decision to visit Cappadocia0.90554.772
My holiday in Cappadocia satisfied me0.90255.359
RecommendationI would tell positive things about Cappadocia to other people0.93275.7070.9620.8930.940
I would encourage my friends and relatives to come Cappadocia0.961100.677
I would recommend Cappadocia to those who are planning a holiday0.94167.891
Revisit intentionI would like to revisit Cappadocia in the near future0.91092.7190.9400.8400.904
I would visit Cappadocia more frequently0.943123.670
Cappadocia would be my first choice over other destinations0.89579.364
Tour Guide CompetenceThis tour guide has the knowledge of the destination’s culture0.81630.7770.9420.6430.930
This tour guide has the knowledge of tourist attractions0.84435.229
This tour guide has the knowledge of local people’s lifestyle0.78531.856
This tour guide has the knowledge of the destination’s history0.85036.718
This tour guide is good at interpersonal communication0.78923.933
This tour guide is able to cooperate with other service staff (e.g., driver)0.80929.862
This tour guide had good communication and presentation skill0.80028.669
The tour guide speaks clear language0.78829.347
The tour’s guide pronunciation is clear0.72724.074

Source(s): Table by authors

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