Table 3

Data analysis

StepDescriptionExample 1Example 2Example 3
Data CollectionGathering photographs and narratives from participantsPhotos of hotel amenitiesNarratives on the check-in experiencePhotos of dining areas
Initial CodingAssigning codes to images and texts based on recurring themesCode: “Luxury” for upscale roomsCode: “Efficiency” for check-inCode: “Food Quality” for dining photos
Thematic AnalysisIdentifying key themes and patterns in the coded dataTheme: “Comfort”Theme: “Customer Service”Theme: “Dining Experience”
TriangulationCross-verifying visual and textual data to ensure consistency and accuracyComparing photos with narrativesValidating themes with interviewsCross-checking participant feedback
Interpretation and ReportingConcluding and reporting findings based on the integrated analysisInsight: The importance of room luxuryInsight: Need for efficient serviceInsight: Impact of dining ambiance

Source(s): Adapted from Asaba et al. (2014), Nykiforuk et al. (2011) and Wass et al. (2020) 

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