Comparing the characteristics of the digital twin of a product and the digital twin of a service
| Similarity/Difference | Characteristic | Digital twin of a PRODUCT | Digital twin of a SERVICE |
|---|---|---|---|
| Difference | Modeled system | Physical system + elements of environment (Parrott and Warshaw, 2017; Pang et al., 2021) | Digital representation of intangible service (Tao et al., 2017) |
| Difference | Physical environment/place of consumption (VanDerHorn and Mahadevan, 2021) | Inside and outside of the organization | Outside of the organization; at the customer |
| Similarity | Virtual representation | Data and computational models for the physical objects, environment and processes (VanDerHorn and Mahadevan, 2021) | Data and computational models for the physical objects, environment and processes (VanDerHorn and Mahadevan, 2021) |
| Similarity | Information interconnection | Physical-to-virtual and virtual-to-physical connection (VanDerHorn and Mahadevan, 2021) | Physical-to-virtual and virtual-to-physical connection (VanDerHorn and Mahadevan, 2021) |
| Difference | Data transfer | Digital and manual (VanDerHorn and Mahadevan, 2021) | Manual |
| Similarity/Difference | Characteristic | Digital twin of a PRODUCT | Digital twin of a SERVICE |
|---|---|---|---|
| Modeled system | Physical system + elements of environment ( | Digital representation of intangible service ( | |
| Physical environment/place of consumption ( | Inside and outside of the organization | Outside of the organization; at the customer | |
| Virtual representation | Data and computational models for the physical objects, environment and processes ( | Data and computational models for the physical objects, environment and processes ( | |
| Information interconnection | Physical-to-virtual and virtual-to-physical connection ( | Physical-to-virtual and virtual-to-physical connection ( | |
| Data transfer | Digital and manual ( | Manual |
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.