Table 2

Construct reliability

IndicatorsFactor loadingComposite reliability (CR)Average values extracted (AVE)Is it established?
ID 0.8080.602Yes
Trust0.867   
Reciprocity0.812   
Personal motivation0.649   
Intention0.789   
OD 0.8120.754Yes
Organisational culture (OC)0.813   
Organisational structure (OS)0.807   
Leadership support0.811   
Financial rewards0.805   
Non-financial rewards0.793   
TD 0.8010.667yes
IT infrastructures0.875   
Web 2.00.895   
Knowledge management system (KMS)0.882   
Source: Author’s own work
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