Table 1

Government roles, challenges and solutions to promote social equity within and through AI

RoleChallengesPossible solutionsReferences
Regulator
Ethics and normative oversight
  • Conflict between AI development and public values

  • Perpetuation of biases and discrimination

  • Lack of transparency and accountability

  • Privacy and data protection

  • Misrepresentation surrounding AI capabilities

  • Adopt a proactive, context-specific approach to AI regulation

  • Establish robust accountability mechanisms (explainability, transparency, fairness)

  • Engage disadvantaged groups in AI adoption and governance

  • Implement legally binding regulations on social equity

  • Promote accurate narratives reflecting AI’s capabilities and limitations

Abiteboul and Stoyanovich (2019), Aizenberg and Van Den Hoven (2020), Alnemr (2023), Aoki et al. (2024), Arnesen et al. (2024), Bodó and Janssen (2022), Busuioc (2021), Cabrera-Medina et al. (2024), Chakraborty and Bhojwani (2018), De Almeida et al. (2021), Delfos et al. (2024), Engstrom and Haim (2023), Gaozhao et al. (2023), Grewal et al. (2024), Grimmelikhuijsen and Meijer (2022), Grimmelikhuijsen (2023), Guenduez and Mettler (2023), Guevara-Gómez et al. (2021), Haraguchi et al. (2024), Hjaltalin and Sigurdarson (2024), Ingram (2020), James et al. (2023), Jobin et al. (2019), Jones and McKelvey (2024), Kaur et al. (2023), Khan et al. (2024), Law and McCall (2024), Mac (2024), Mahmoudi et al. (2025), Margetts et al. (2024), Marjanovic et al. (2022), Minow (2023), Mittelstadt et al. (2016), Nicolás and Sampaio (2024), Nwafor (2021, 2024), Nzobonimpa and Savard (2023), Oravec (2019), Plantinga (2024), Robinson (2020), Robles and Mallinson (2023), Ruschemeier and Hondrich (2024), Selten and Meijer (2021), Sha et al. (2024), Smith and Desrochers (2020), Smith and Miller (2023), Taylor et al. (2024), Turner Lee (2018), Ulnicane et al. (2021), Van Toorn and Carney (2024), Vandersluis and Savulescu (2024), Walker (2024), Zajko (2022) 
User
Equitable Integration
  • Erosion of human discretion and professional judgment

  • Amplification of existing inequities

  • Ethical concerns and value trade-offs

  • Technological limitations and risks (misinformation, hallucinations, biases)

  • Maintain a hybrid human-machine model (human-in-the-loop)

  • Prioritize citizen engagement in AI design and implementation

  • Conduct impact assessments focused on social equity

  • Navigate ethical concerns through stakeholder involvement and alignment with public values

  • Promote algorithmic literacy and engage communities in AI design and oversight

Alon-Barkat and Busuioc (2023), Aysolmaz et al. (2023), Balayn et al. (2021), Baykurt (2022), Bélisle-Pipon et al. (2023), Chen et al. (2023), Criado et al. (2021), Dankloff et al. (2024), Dekker et al. (2022), Desiere and Struyven (2021), Fountain (2022), Hermstrüwer and Langenbach (2023), Hoff (2023), Horvath et al. (2023), Johnson et al. (2022), Kaplan and Haenlein (2019), Karippur et al. (2020), König and Wenzelburger (2021), Kuberkar et al. (2022), Levy et al. (2021), Li (2024), López et al. (2024), McNamara and Tikka (2023), Moon (2023), Nam and Bell (2024), Ozmen Garibay et al. (2023), Papalexopoulos et al. (2022), Park and Humphry (2019), Peeters (2020), Piñeiro-Martín et al. (2023), Purdy and Glass (2023), Ramos-Maqueda and Chen (2025), Ranerup and Henriksen (2022), Ratner and Thylstrup (2024), Reeves et al. (2023), Rodolfa et al. (2021), Roehl and Hansen (2024), Schiff et al. (2022), Selten et al. (2023), Shin et al. (2020), Sidhu et al. (2024), Van Toorn and Scully (2023), Varona et al. (2021), Waldman and Martin (2022), Wang et al. (2024), Young et al. (2019) 
Enabler
Inclusive Enablement
  • Opacity, complexity and accountability challenges

  • Societal trust and ethical concerns

  • Communication and interpretability of AI

  • Translate abstract principles into concrete, enforceable requirements

  • Foster expertise in AI development and management

  • Employ AI for policy simulation to anticipate societal needs

Arnaout et al. (2023), Bernhard and Wihlborg (2022), Bonomi Savignon et al. (2024), Buslón et al. (2023), Cole et al. (2022), Fernandez-Aller et al. (2021), Gibbons (2021), Jin and Ryu (2025), Kaun (2022), Madan and Ashok (2023), Margetts (2022), Pah et al. (2022), Saldanha et al. (2022), Williams et al. (2022) 
Leader
Participatory AI Leadership
  • Negative influence of large technology companies

  • Ethical, legal and human rights challenges

  • Need for culturally sensitive and contextual AI implementation

  • Decouple digitalization from marketization and regulate Big Tech influence

  • Build trust with communities through collaboration and information with local organizations

  • Ensure benefits accrue also to the Global South

Barn (2019), Dobell and Zussman (2018), Eom et al. (2024), Hülter et al. (2024), Manjarrés et al. (2021), Qu and Wang (2024), Rehill and Biddle (2024), Sharon and Gellert (2024), Taylor (2024), Trajkovski (2024), Valle-Cruz et al. (2024), Westerstrand (2024) 
Source(s): Table by authors

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