Table 2

Variables used

IndicatorVariablesQuestion #Question textType
Strategic Agility
 SA vs competitorsQ36.bOur enterprise responds rapidly to moves by competitorsLikert - scale
 SA vs marketQ36.eOur enterprise is quick to recognize changes in its market - e.g. competition, regulation, demographyLikert - scale
 SA vs customersQ36.fWe quickly identify new opportunities to better serve our customersLikert - scale
Intangible Capital
 R&D investmentQ8In 2019, which percentage of the enterprise's turnover was spent on in-house R&D/R&D carried out by external providers (including enterprises in your own group)/the acquisition of external knowledge?% of turnover
 Employer funded trainingQ12In 2019, which percentage of the enterprise's turnover was spent on staff training organized by external providers on-site or elsewhere or using internal resources?% of turnover
 Organizational or business process improvementQ16In 2019, which percentage of the enterprise's turnover was spent on organisation or business process improvement?% of turnover
 Software and databasesQ20In 2019, which percentage of the enterprise's turnover was spent on software and databases purchased from external providers or developed or customized in-house?% of turnover
 DesignQ24In 2019, which percentage of the enterprise's turnover was spent on design activities carried out by external providers or using internal resources?% of turnover
 Reputation and BrandingQ27In 2019, which percentage of the enterprise's turnover was spent on activities to improve reputation or brand values undertaken by external providers or using internal resources?% of turnover
Performance
 COVID-19 turnover changeQ47aBecause of the COVID-19 crisis, will turnover in 2020 as compared to the turnover of 2019 decrease/increase/no impact by approximately what percentage?% of turnover
 Turnover in 2019Q5In 2019, what was the enterprise’s total turnover (market sales of goods and services including all taxes except VAT)? [Euros]Euros
Conversion ratio
 Conversion ratio proxyQ43_1Please indicate to what extent the enterprise benefited from investments in intangible assets made in 2017-2019, in terms of: TurnoverLikert-scale
Firm characteristics
 Digital transformationQ49How would you characterize your enterprise in terms of digital transformation performance before the outbreak of COVID-19?Innovator/early adopter/late adopter/laggard
 Firm sizeQ4At the end of 2019, what was the total headcount number of full-time employees in the enterprise?Number

Source(s): GlobalInto (2021) 

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