Table 3 Key improvements from predictive... | Emerald Publishing

Table 3

Key improvements from predictive maintenance collaboration between Firm A and Company ABC

Affected elements	Pre-collaboration	Post-collaboration	Impacts on firm A and company ABC
Downtime (Process)	Frequent unplanned downtime due to malfunctions	Substantial reduction in downtime and enhanced manufacturing efficiency	Firm A: Improved manufacturing efficiency, reduced operational costs Company ABC: Strengthened relationship with Firm A, enhanced reputation as a reliable technology partner
Maintenance strategy (Mechanism)	Reactive maintenance approach	Predictive, data-driven maintenance and optimized resource allocation	Firm A: Reduced maintenance costs, extended equipment lifespan Company ABC: Gained valuable insights to refine and enhance predictive maintenance services for broader applications
Decision-making (Process)	Decisions based on limited historical data	Real-time, data-driven decision-making	Firm A: Enhanced operational efficiency, quicker decision-making Company ABC: Improved strategic decision-making capabilities, informed product development through real-time client data
Collaboration and problem-solving (Mechanism/Process)	Fragmented collaboration and slow issue resolution	Enhanced collaboration and quicker issue resolution	Firm A: Improved issue resolution, extended equipment lifespan Company ABC: Enhanced customer-centric innovation, stronger client interaction, better alignment with customer needs

Affected elements	Pre-collaboration	Post-collaboration	Impacts on firm A and company ABC
Downtime (Process)	Frequent unplanned downtime due to malfunctions	Substantial reduction in downtime and enhanced manufacturing efficiency	Firm A: Improved manufacturing efficiency, reduced operational costs Company ABC: Strengthened relationship with Firm A, enhanced reputation as a reliable technology partner
Maintenance strategy (Mechanism)	Reactive maintenance approach	Predictive, data-driven maintenance and optimized resource allocation	Firm A: Reduced maintenance costs, extended equipment lifespan Company ABC: Gained valuable insights to refine and enhance predictive maintenance services for broader applications
Decision-making (Process)	Decisions based on limited historical data	Real-time, data-driven decision-making	Firm A: Enhanced operational efficiency, quicker decision-making Company ABC: Improved strategic decision-making capabilities, informed product development through real-time client data
Collaboration and problem-solving (Mechanism/Process)	Fragmented collaboration and slow issue resolution	Enhanced collaboration and quicker issue resolution	Firm A: Improved issue resolution, extended equipment lifespan Company ABC: Enhanced customer-centric innovation, stronger client interaction, better alignment with customer needs

Source(s): Authors’ own work