Table 4

Summary of all categories found during coding, a description of the category and example questions

CategoryDescriptionExamples
General questions about the library or servicesQuestions about the library use including services, space, and materialsDo you have a mask? How late is the library open? Can I schedule a guest lecture from the library?
Research Site InformationGeneral information about a site or location in the region including accessing, navigating, site rules, etc.Is there a map of the lumber roads in the Kingston Plains? Does French Lake have public boat access? Where is parking at Grass Bay?
Place-Based LiteratureThe request is seeking research literature related information specific to a northern Michigan location, site, or specific regionAre there any data sets on dragonflies at Lark's Lake? What research has been done on water turbidity below the Lake Catherine Dam? What research methods have been used to study Bufo fowleri in Wilderness State Park?
IR (Deep Blue)A request for data sets or papers located exclusively in the institutional repositoryI need a specific unpublished paper from 1971. What student research projects have examined Trichoptera in the Maple River? What research methods have students used to study Peromyscus maniculatus? Is there a recent macrophyte species list for North Fishtail Bay?
GIS (Geographic Information System)A request for help with a GIS process or locating dataHow do I join a.csv file to a shapefile? I need a historic orthographic photo showing shoreline change for Wycamp Lake. Can you help me find census tract data for the eastern Upper Peninsula?
Tech SupportAssistance with technology or accessing online resourcesHow do I connect to the printer? My login isn't working. How do I insert a table into Google Docs?
Field Station General Information, PolicyInformation about field station policies, procedures, and field station directionalWhat time does the admin office open? Where is the laundry? How do I request maintenance in my cabin? Can I check into my cabin if the admin is closed?
Reference, Non-specificCatch all for any other reference question. Generally, not related to research or courseworkWhere are the current wildfires in Canada? What are the nearest grocery stores? What is another name for the ovenbird?
Literature SearchingSearching the literature for a specific topic or questionI need articles on mercury deposition in freshwater lakes relating to forest fires. Can you help me find articles that discuss the implementation of the floristic quality metric?
Title SearchSearching for a specific book or article titleI need a copy of How to do Ecology. Do we have access to Phillips and Miroslav (2008)?
Book Search, non-specificSearching for books in the collection, but not a specific titleWhere are the bird books? Do we have anything on native American uses of natural dyes? I need books about pitcher plants and the environments where they live
Library PolicyQuestions about policies or practices in the field station or main campus librariesDoes Inter Library Loan (ILL) deliver to the field station? Can I check out a book to use in the lab? Does the library have individual workspaces?
Citation helpQuestion about citation format or useHow do I do in-text citation for American Psychological Association (APA) style? How do I cite unpublished works from the IR? What citation management tools are there?
CopyrightQuestions about copyright library policyIs my laboratory procedure protected by copyright? Can I give everyone in my ecology class a copy of a book chapter?
Source(s): Table by the author

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