Evaluation index system for intercity rail transit services in the Pearl River Delta based on AHP
| Target layer | First level indicator | Weight | Sort | Second level indicators | Weight | Comprehensive weight | Sort |
|---|---|---|---|---|---|---|---|
| A1 | Facility B1 | 0.326 | 1 | The safety protection and rescue facilities and equipment are reliable C1 | 0.231 | 0.075 | 4 |
| The ticketing system is comprehensive C2 | 0.131 | 0.043 | 11 | ||||
| The station ventilation system is reliable C3 | 0.046 | 0.015 | 17 | ||||
| The station escalator is safe C4 | 0.083 | 0.027 | 14 | ||||
| The waiting information system is reliable C5 | 0.15 | 0.049 | 7 | ||||
| The station broadcasting system is complete C6 | 0.15 | 0.049 | 7 | ||||
| Platform screen doors are safe C7 | 0.096 | 0.031 | 13 | ||||
| The guidance signs inside the station are clear and distinct C8 | 0.114 | 0.037 | 12 | ||||
| Service B2 | 0.086 | 6 | The service personnel can answer my inquiries in a time C9 | 0.250 | 0.022 | 15 | |
| The station attendant maintains order at the station very wellC10 | 0.500 | 0.043 | 10 | ||||
| Strict security check C11 | 0.250 | 0.022 | 15 | ||||
| Comfort B3 | 0.133 | 3 | The carriage is comfortable and not crowded C12 | 0.667 | 0.089 | 3 | |
| The carriage is clean and tidy C13 | 0.333 | 0.044 | 9 | ||||
| Convenience B4 | 0.111 | 5 | Convenient travel C14 | 0.5 | 0.056 | 5 | |
| Convenient transfer C15 | 0.5 | 0.056 | 5 | ||||
| Efficiency B5 | 0.118 | 4 | High punctuality rate C16 | 1 | 0.118 | 2 | |
| Charge B6 | 0.226 | 2 | Reasonable pricing C17 | 1 | 0.226 | 1 |
| Target layer | First level indicator | Weight | Sort | Second level indicators | Weight | Comprehensive weight | Sort |
|---|---|---|---|---|---|---|---|
| A1 | Facility B1 | 0.326 | 1 | The safety protection and rescue facilities and equipment are reliable C1 | 0.231 | 0.075 | 4 |
| The ticketing system is comprehensive C2 | 0.131 | 0.043 | 11 | ||||
| The station ventilation system is reliable C3 | 0.046 | 0.015 | 17 | ||||
| The station escalator is safe C4 | 0.083 | 0.027 | 14 | ||||
| The waiting information system is reliable C5 | 0.15 | 0.049 | 7 | ||||
| The station broadcasting system is complete C6 | 0.15 | 0.049 | 7 | ||||
| Platform screen doors are safe C7 | 0.096 | 0.031 | 13 | ||||
| The guidance signs inside the station are clear and distinct C8 | 0.114 | 0.037 | 12 | ||||
| Service B2 | 0.086 | 6 | The service personnel can answer my inquiries in a time C9 | 0.250 | 0.022 | 15 | |
| The station attendant maintains order at the station very wellC10 | 0.500 | 0.043 | 10 | ||||
| Strict security check C11 | 0.250 | 0.022 | 15 | ||||
| Comfort B3 | 0.133 | 3 | The carriage is comfortable and not crowded C12 | 0.667 | 0.089 | 3 | |
| The carriage is clean and tidy C13 | 0.333 | 0.044 | 9 | ||||
| Convenience B4 | 0.111 | 5 | Convenient travel C14 | 0.5 | 0.056 | 5 | |
| Convenient transfer C15 | 0.5 | 0.056 | 5 | ||||
| Efficiency B5 | 0.118 | 4 | High punctuality rate C16 | 1 | 0.118 | 2 | |
| Charge B6 | 0.226 | 2 | Reasonable pricing C17 | 1 | 0.226 | 1 |
Source(s): Authors’ own work
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