First level indicator weights and evaluation sets of the Pearl River Delta urban rail service quality evaluation index system
| Target layer A | Evaluation standard B | Weight | S | Q | G | D | V |
|---|---|---|---|---|---|---|---|
| Evaluation and analysis of service quality of intercity rail transit in the pearl river delta | Facility B1 | 0.326 | 0.265 | 0.469 | 0.219 | 0.047 | 0.001 |
| Service B2 | 0.086 | 0.282 | 0.490 | 0.184 | 0.044 | 0.000 | |
| Comfort B3 | 0.133 | 0.228 | 0.415 | 0.318 | 0.039 | 0.000 | |
| Convenience B4 | 0.111 | 0.281 | 0.445 | 0.210 | 0.065 | 0.000 | |
| Efficiency B5 | 0.118 | 0.323 | 0.465 | 0.187 | 0.026 | 0.000 | |
| Charge B6 | 0.226 | 0.207 | 0.536 | 0.200 | 0.058 | 0.000 |
| Target layer A | Evaluation standard B | Weight | S | Q | G | D | V |
|---|---|---|---|---|---|---|---|
| Evaluation and analysis of service quality of intercity rail transit in the pearl river delta | Facility B1 | 0.326 | 0.265 | 0.469 | 0.219 | 0.047 | 0.001 |
| Service B2 | 0.086 | 0.282 | 0.490 | 0.184 | 0.044 | 0.000 | |
| Comfort B3 | 0.133 | 0.228 | 0.415 | 0.318 | 0.039 | 0.000 | |
| Convenience B4 | 0.111 | 0.281 | 0.445 | 0.210 | 0.065 | 0.000 | |
| Efficiency B5 | 0.118 | 0.323 | 0.465 | 0.187 | 0.026 | 0.000 | |
| Charge B6 | 0.226 | 0.207 | 0.536 | 0.200 | 0.058 | 0.000 |
Source(s): Authors’ own work
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