Table 2

Digital tools and citizens' role in PB stages

PB phasesCitizen’s roleCitizens’activitiesDigital transformation phaseUse of digital tools
Initial information and PB initiativeNPM: Users/Consumers/Costumers
  1. Initial information is shared and citizens could not join the definition of the area of interests

NPM: E-government
  1. Use of online advertising, accessible platforms, and online information sharing to introduce the process

NPG: Co-governors and co-creators of PV
  1. Initial information is shared and citizens could participate in the definition of the area of interests

NPG: Digital governance
  1. Digital platform that allows citizens to find the information, comment, ask questions and says their opinions about the intervention area

Presentation of the proposals – with discussion, co-planning, co-design, deliberative momentsNPM: Users/Consumers/Costumers
  1. Citizens present projects, but are not involve in their devoloping (no relation with PA and other citizens)

NPM: E-government
  1. Creating a platform where citizens can upload their projects in a easily and timely way

NPG: Co-governors and co-creators of PV
  1. Citizens co-plan and co-design projects, also with PA. They can discuss, debate and share opinions

NPG: Digital governance
  1. Creating a platform where citizens can upload their projects and they can also participate in co-design, co-planning. A digital public arena is available for citizens to share their opinion (forum, digital meeting etc.)

Evaluation of proposalsNPM: Users/Consumers/Costumers
  1. Citizens are not involved in this phases because is too technical

NPM: E-government
  1. Publishing online the results of the evalutation on the web-site

NPG: Co-governors and co-creators of PV
  1. Citizens co-evaluate the projects with PA, finding solutions if something is not feasable

NPG: Digital governance
  1. Using a digital platform to share information and make people comment about the evaluation (forum, digital meeting etc.)

Final votingNPM: Users/Consumers/Costumers
  1. Citizens are not involved in this phases, decisions is taken by the administration

NPM: E-government
  1. Sharing online information about the final decision

NPG: Co-governors and co-creators of PV
  1. Citizens are involved in the final decision and express their preferences

NPG: Digital governance
  1. Making people vote online

Monitoring and effective implementationNPM: Users/Consumers/Costumers
  1. Citizens are made aware about the implementation, but they are not involved

NPM: E-government
  1. Publishing online the results of the implementation on the web-site

NPG: Co-governors and co-creators of PV
  1. Citizens are actively involved in monitoring the projects' implementation

NPG: Digital governance
  1. Using a digital platform to share information and make people comment about the evaluation

Source(s): Authors’ own elaboration

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