Digital tools and citizens' role in PB stages
| PB phases | Citizen’s role | Citizens’activities | Digital transformation phase | Use of digital tools |
|---|---|---|---|---|
| Initial information and PB initiative | NPM: Users/Consumers/Costumers |
| NPM: E-government |
|
| NPG: Co-governors and co-creators of PV |
| NPG: Digital governance |
| |
| Presentation of the proposals – with discussion, co-planning, co-design, deliberative moments | NPM: Users/Consumers/Costumers |
| NPM: E-government |
|
| NPG: Co-governors and co-creators of PV |
| NPG: Digital governance |
| |
| Evaluation of proposals | NPM: Users/Consumers/Costumers |
| NPM: E-government |
|
| NPG: Co-governors and co-creators of PV |
| NPG: Digital governance |
| |
| Final voting | NPM: Users/Consumers/Costumers |
| NPM: E-government |
|
| NPG: Co-governors and co-creators of PV |
| NPG: Digital governance |
| |
| Monitoring and effective implementation | NPM: Users/Consumers/Costumers |
| NPM: E-government |
|
| NPG: Co-governors and co-creators of PV |
| NPG: Digital governance |
|
| PB phases | Citizen’s role | Citizens’activities | Digital transformation phase | Use of digital tools |
|---|---|---|---|---|
| NPM: Users/Consumers/Costumers | Initial information is shared and citizens could not join the definition of the area of interests | NPM: E-government | Use of online advertising, accessible platforms, and online information sharing to introduce the process | |
| NPG: Co-governors and co-creators of PV | Initial information is shared and citizens could participate in the definition of the area of interests | NPG: Digital governance | Digital platform that allows citizens to find the information, comment, ask questions and says their opinions about the intervention area | |
| NPM: Users/Consumers/Costumers | Citizens present projects, but are not involve in their devoloping (no relation with PA and other citizens) | NPM: E-government | Creating a platform where citizens can upload their projects in a easily and timely way | |
| NPG: Co-governors and co-creators of PV | Citizens co-plan and co-design projects, also with PA. They can discuss, debate and share opinions | NPG: Digital governance | Creating a platform where citizens can upload their projects and they can also participate in co-design, co-planning. A digital public arena is available for citizens to share their opinion (forum, digital meeting etc.) | |
| NPM: Users/Consumers/Costumers | Citizens are not involved in this phases because is too technical | NPM: E-government | Publishing online the results of the evalutation on the web-site | |
| NPG: Co-governors and co-creators of PV | Citizens co-evaluate the projects with PA, finding solutions if something is not feasable | NPG: Digital governance | Using a digital platform to share information and make people comment about the evaluation (forum, digital meeting etc.) | |
| NPM: Users/Consumers/Costumers | Citizens are not involved in this phases, decisions is taken by the administration | NPM: E-government | Sharing online information about the final decision | |
| NPG: Co-governors and co-creators of PV | Citizens are involved in the final decision and express their preferences | NPG: Digital governance | Making people vote online | |
| NPM: Users/Consumers/Costumers | Citizens are made aware about the implementation, but they are not involved | NPM: E-government | Publishing online the results of the implementation on the web-site | |
| NPG: Co-governors and co-creators of PV | Citizens are actively involved in monitoring the projects' implementation | NPG: Digital governance | Using a digital platform to share information and make people comment about the evaluation |
Source(s): Authors’ own elaboration
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