Table 2

Master validity tests

CRAVEMSVMaxR(H)SATSERVQUALINT
SAT0.9220.7970.7010.9380.893  
SERVQUAL0.9610.8300.6630.9770.815***0.911 
INT0.8620.7580.7010.8660.837***0.724***0.871
Source(s): Authors

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