Table 4

ADR in creating peace and harmony

IndicatorStrongly disagreeDisagreeNeutralAgreeStrongly agreeMeanStandard deviationDecision
Concerning parties get satisfaction in this process2.4%2.4%022.0%73.2%4.660.652SA
Reduce disorganization in community00035.4%64.6%4.650.481SA
Increase social inclusivity and diversity002.4%29.3%68.3%4.660.526SA
Helps to keep social harmony001.2%28.0%70.7%4.700.489SA
Contribute to repair harm of community00048.8%51.2%4.510.503SA
Always prioritize repairing harm of victim001.2%41.5%57.3%4.560.523SA
The working process of ADR is very inclusive02.4%3.7%28.0%65.9%4.570.685SA
Ensure peaceful environment in society006.1%28.0%65.9%4.600.606SA
This ADR process contributes to reduce anger01.2%6.1%28.0%65.9%4.450.669SA
This ADR process contributes to reduce frustration004.9%28.0%67.1%4.620.580SA
This ADR process contributes to reduce stress003.7%42.7%53.7%4.500.572SA

Source(s): Table by authors

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