Figure 2
Two market importance–performance analyses show product and attribute positions relative to standardized importance and performance axes.The figure consists of two scatter plots. The left plot shows ten products mapped by market standardized importance and performance. Product 1 ranks high in both measures, while Product 6 has the lowest values. Products 7 and 10 are slightly above average, indicating moderate performance and importance. The right plot displays six attributes positioned by the same parameters. Attribute 1 scores highest on both axes, whereas Attribute 6 ranks lowest. Attributes 2 and 5 show moderate to high performance and importance, while Attribute 4 lies near the central baseline, indicating average market evaluation.

Market Importance-Performance Analysis (MIPA) Matrix demonstrating two analytical perspectives. Panel (a) shows the market perspective where each point represents a competing product for a single attribute, revealing competitive clusters and market positions. Panel (b) shows the product perspective where each point represents an attribute for a single product, identifying strengths and weaknesses across multiple attributes. Dashed lines at 0 represent market expectations, with dotted lines at −1 and 1 marking one market deviation. The central gray square denotes market conformity (MSI and MSP between −1 and 1). Areas are color-coded: green (competitive advantage), red (competitive disadvantage), yellow (ambiguous position), and gray (market parity)

Source: Authors’ own work

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