Figure 1
Research framework. Source: Figure by authors Refer to the image caption for details.The diagram shows four rectangular boxes representing variables: Inclusive leadership is on the left. Inclusive climate is at the top center. In-role service behavior is on the right. Extra-role service behavior is on the bottom right. Arrows indicate hypothesized relationships: From “Inclusive leadership” to “Inclusive climate.” From “Inclusive leadership” to “In-role service behavior.” From “Inclusive leadership” to “Extra-role service behavior.” From “Inclusive climate” to “In-role service behavior.” From “Inclusive climate” to “Extra-role service behavior.”

Research framework. Source: Figure by authors

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