Figure 1
The figure presents a conceptual framework where three independent factors—Perceived Usefulness, Perceived Ease of Use, and Perceived Security—lead into Satisfaction. Satisfaction, in turn, directly influences Behavioral Intention. Each factor is represented as an oval with arrows pointing toward Satisfaction, which then has an arrow pointing to Behavioral Intention. The model highlights that satisfaction mediates the relationship between user perceptions and behavioral intention.Conceptual framework. Source: The authors