The figure shows a questionnaire document divided into two main parts, with a heading at the top reading “Dear friends”. The introductory text below is labeled as follows: “Thank you for your support of this research and taking the time to fill out the questionnaire. The main purpose of this survey is to obtain your feelings and knowledge in the process of using the takeout platform. This questionnaire is for academic research only, and it will not disclose your information to the outside world. Please choose according to your actual situation and personal ideas. Thank you again for your participation and cooperation.” The questionnaire is divided into two parts. The first part is filling in basic information, and the second part is the experience of people using the takeout platform. Below the introduction is a section labeled “Part 1: Foundation information research”. It includes four numbered questions. Question 1 is labeled “What’s your gender?” with two options: male or female. Question 2 is labeled “How old are you?” with the following options: under 20, 20 to 25, 26 to 30, 31 to 35, and over 35. Question 3 is labeled “What’s your occupation?” with the following options: 1) technical and associate professional occupations, 02) executive and professional, 03) administrative and service occupations, and 04) manual and operative. Question 4 is labeled “How often do you order takeouts a month on average?” with the following options: 04 times below, 04 to 10 times, 011 to 20 times, and over 20 times. Below this section is another labeled “Part 2: Experience of Takeout platform”. Question 5 reads “Please select the level of approval according to your actual experience of ordering meals using the takeout platform (Meituan, Eleme, Baidu Takeouts, etcetera)”. The instructions explain the scale: 1, strongly disagree (S D), 2, disagree (D), 3, neutrality (N), 4, agree (A), 5, strongly agree (S A). Below “Part 2: Experience of Takeout platform”, a table is shown. The table is labeled “Table 1 Experience of takeout platform”. The table shows six columns and thirteen rows. Row 1 contains the column headers and is as follows: Column 1: Question, Column 2: 1(S D), Column 3: 2(D), Column 4: 3(N), Column 5: 4(A), and Column 6: 5(S A). The row-wise data presented in the table is as follows: Row 2: Question: I will continue to use the takeout platform to order food in the future. Row 3: Question: Even if there are other more convenient ways to order food, I will order food on the takeout platform. Row 4: Question: I would recommend takeout platforms to my friends. Row 5: Question: There are many takeout platforms used by consumers around me, therefore I prefer to use them as well. Row 6: Question: I prefer to buy food on the takeout platform which is recommended by consumers around me. Row 7: Question: The ordering experience on the takeout platform met my expectations. Row 8: Question: The quality of the food on the takeout platform met my expectations. Row 9: Question: The popularization of mobile devices provides convenience for takeout platforms. Row 10: Question: Recommendations provided by takeout platforms can save ordering time. Row 11: Question: I will continue to use the takeout platform to order food in the future. Row 12: Question: Even if there are other more convenient ways to order food, I will order food on the takeout platform. Row 13: Question: I would recommend takeout platforms to my friends. Each question is followed by five circular options arranged horizontally, representing the response scale from 1 (Strongly Disagree) to 5 (Strongly Agree).